Technical Specialist

Recruiter:

Future Careers

Job Ref:

FCTS-0000_6574

Date posted:

Monday, February 21, 2022

Location:

Cape Town, South Africa

JOB SUMMARY:

One of South Africa's multinational retailers is looking for a Technical Specialist to join their IT department in the second largest city in South Africa (Cape Town). The suitable candidate is required to enable innovative technology based on digital solutions.

JOB DESCRIPTION:

Ensure effective Stakeholder Management to reduce risk

Communicate outages, risks, progress, status, events, planned activities and issues to all relevant parties timeously, in accordance with agreed process & appropriate to relevant stakeholder audience
Communicate technical decisions, discoveries, practices, processes, knowledge, and information

Deliver New Technologies in support of business strategic objectives

Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategies, where required
Test new technologies derived from approved business cases and manage implementation where appropriate, i.e., Software
Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget
Understand and keep abreast of the company's IT technical infrastructure by using the appropriate internal sources of information

Maintain Technologies to enable to operational stability

Proactively monitor, maintain, and defend our complex, mission-critical payments system capabilities to support the coalface of trade in line with our SLA's - during core and after hours, as required
Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable
Ensure set standards implemented and adhered in support of a healthy and stable environment
Maintain and analyse internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence

Provide thought leadership to ensure best delivery of industry practice

Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge, and information for effective delivery
Ensure that sustainability and impact of the administration of technical solutions are understood and considered when technical solutions are proposed

Deliver Solutions and Support Complex and Diverse technologies and Platforms

Be a subject matter expert of multiple technologies and platforms as relevant
Investigate and remediate complex problems directly and indirectly linked to your area of responsibility

Manage tasks within a team to ensure effective and quality delivery

Keep Track of tasks and identify risks and challenges that could compromise delivery
Be an ambassador of the team and be capable of playing the role of liaison between Payments, POS and other key IT, Business or Third-Party Stakeholders

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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