Senior Technical Specialist

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006233/JM

Date posted:

Wednesday, April 8, 2026

Location:

Stellenbosch, South Africa

SUMMARY:
My client, who is an Information Technology solutions provider is seeking to employ Senior Technical Specialist to be based at their Stellenbosch office.

The ideal candidate will have 3-5 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016 and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications as well as a valid license and own vehicle.

POSITION INFO:
Position Summary and Primary Objectives
The Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.
The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; via telephone, email or remote support.

Main Duties / Key Accountabilities

Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
The position responsibility requires independent analyses, communication and problem solving.
Work is performed with little supervision and requires initiative and judgment.
To Progress/close incidents to satisfactory conclusion on the incident system.
Works with vendor support contacts to resolve technical problems.
Ensure Desktop computers interconnect seamlessly with diverse systems.
Work with procurement staff to purchase hardware and software.
Other Duties as required.

Requirements:
Qualifying Experience

3 - 5 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
Experience supporting MacOS
Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
Knowledge regarding, routers (logging into a router. basic configuration)
Knowledge of anti-virus and virus removal.
Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
Customer Service experience.

Education and Training

Grade 12
A+
N+
MCITP/MCTS/MCSA
Other IT related certifications may be presented

Personal Attributes and Skills Required

Ability to work without supervision.
Good communication skills
Show Initiative.
Ability to multi task.
Good at problem solving.
Customer Service / Customer relations.
Ability to work in a team and support team members.
Rise to the occasion when presented.
Own car and valid drivers license.

Similar jobs you might be interested in:

Senior Technical Specialist
Location: Stellenbosch
Salary:
My client, who is an Information Technology solutions provider is seeking to employ senior technical specialist to be based at their Stellenbosch office. The ideal candidate will have 3-5 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016 and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications as well as a valid license and own vehicle.
4 days ago

Senior GCP Data Engineer (Technical Lead)
Location: Stellenbosch
Salary:
4 days ago

Senior Data Engineering Technical Lead
Location: Cape Town
Salary: Monthly
We’re looking for a senior Data Engineering technical Lead who thrives on solving complex problems at scale. This role offers the opportunity to lead enterprise-grade data initiatives, design and build high-performance data platforms, and work hands-on with petabyte-scale systems in modern cloud environments.
21 days ago

Business Development Manager
Location: Cape Town
Salary:
Are you a results-driven sales expert with a strong history of delivering growth and leading the development of new business areas within the food and beverage manufacturing industry?Our national client, based in Cape Town, is seeking a motivated Business Development Manager to spearhead expansion across the Western and Southern Cape in their Food & Beverage division.This role will centre on i...
2 days ago

Cross-Border Tax Advisor
Location: Stellenbosch
Salary: 1 100 000 Annually
Looking for a tax role that actually plays on a global stage? This advisory position is centred on international tax strategy, where you’ll tackle cross-border challenges, structure transactions, and shape decisions that impact businesses operating across multiple jurisdictions. If you enjoy connecting the dots between legislation, commercial reality, and global frameworks, this is where thi...
2 days ago

Short-Term Pricing Actuarial Analyst
Location: Cape Town
Salary: R750 000 Annually
Are you an ambitious actuarial professional with strong pricing expertise looking to build your career in Cape Town? A leading and well-established short-term insurance business is expanding its Pricing & Modelling team and is seeking a technically strong Actuarial Analyst with solid actuarial exam progress and hands-on pricing experience.
2 days ago

Senior Support Engineer (End-User/EUC) (Stellenbosch)
Location: Cape Town
Salary:
2 days ago

Business Development Manager
Location: Cape Town
Salary:
New Business Development Manager Hygiene Solutions IndustryCape TownOur client, a leading provider of chemical and hygiene solutions, is seeking a dynamic and results-driven New Business Development Manager to drive growth within the Western and Southern Cape F&B Division.This role focuses on new business acquisition, key account management, and long-term commercial sustainability within ...
3 days ago

New Business Acquisition Manager
Location: Cape Town
Salary:
Are you an accomplished sales professional with a proven track record of driving growth and taking ownership of a new business division within the food & beverage manufacturing sector? Our national client based in Cape Town requires an ambitious New Business Development Manager to drive expansion across the Western and Southern Cape within their Food & Beverage division. Unlocking new...
4 days ago

Senior IT Project Manager (CPT)
Location: Cape Town
Salary:
11 days ago