Technical Support Engineer

Recruiter:

Network Recruitment

Job Ref:

ITE005857/MSc

Date posted:

Monday, April 29, 2024

Location:

Centurion, South Africa

Salary:

Monthly

SUMMARY:
Are you a talented Graduate from a technical university with a knack for troubleshooting and a passion for technology? Our client, a leading IT solutions provider, is seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the smooth operation of our clients' systems and networks.

POSITION INFO:
Key Responsibilities:

Provide technical support and maintenance for systems and networks.
Conduct fault-finding to identify and resolve issues promptly.
Perform systems maintenance, including servers reboot and network maintenance.
Log in to servers and routers to diagnose and address issues.
Prepare detailed reports on system performance and maintenance activities.
Manage network infrastructure and ensure its reliability and security.
Provide exceptional customer support, addressing queries and issues efficiently.
Demonstrate a willingness to learn and adapt to new technologies and methodologies.

Requirements:

Degree from a technical university in Computer Science, Information Technology, or related field.
Strong technical aptitude and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent communication skills and a customer-centric approach.
Willingness to work in shifts, including 2 weeks in-office shifts and 2 weeks on standby throughout the month.
Familiarity with server and network administration tools and protocols.
Experience with writing technical reports and documentation is advantageous.

Benefits:

Competitive salary and benefits package.
Opportunities for career advancement and professional development.
Dynamic and supportive work environment with a focus on innovation and collaboration.

If you're a proactive and driven individual looking to kick-start your career in technical support, apply now to join our client's team!

Note:
Only shortlisted candidates will be contacted.

Similar jobs you might be interested in:

Technical Support Engineer
Location: Centurion
Salary:
A well-established Technology Company with a range of value offerings is looking to add an experienced support engineer to their team in Gauteng.
8 days ago

Technical Support Engineer
Location: Centurion
Salary: Monthly
Are you a talented Graduate from a technical university with a knack for troubleshooting and a passion for technology? Our client, a leading IT solutions provider, is seeking a technical support engineer to join their team. As a technical support engineer, you'll be responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the smooth operation of our client...
17 days ago

Technical Support Engineer- Refrigeration and HVAC
Location: Johannesburg
Salary:
Refrigeration company is looking for a technical support engineer. BEng/BSc/BTech or Diploma with relevant working experience. Travelling involved. Must be able to designs and speak English and Afrikaans.
3 days ago

Technical Support Analyst
Location: Johannesburg
Salary: Monthly
A broad-based multinational media and entertainment group headquartered in South Africa, Dubai, and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households seeks the services of a technical support ANYLYST.
Today

Technical Support Analyst - Contract
Location: Randburg
Salary: R450 - 520 per hour
technical support Analyst - Contract
1 day ago

Junior technical support specialist
Location: Johannesburg
Salary:
5 days ago

TECHNICAL SUPPORT LEAD
Location: Sandton
Salary:
This dynamic role relies on the ability to deliver exemplary customer service to an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination with the rest of the team is crucial to achieving objectives from initial contact to project completion
9 days ago

Technical Support Team Leader (must have ISP experience)
Location: Johannesburg
Salary: R500 000 pa
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards.
16 days ago

Technical Support Advisor
Location: Johannesburg
Salary: R 25 K
Permnant Position Available
3 days ago

Technical Support Advisor
Location: Johannesburg
Salary:
New Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a technical support Advisor. The position will be based at their head offices.
20 days ago