Technical Support Engineer

Recruiter:

Curiska

Job Ref:

3016540163

Date posted:

Saturday, April 9, 2022

Location:

Centurion, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Responsibilities:

You will be working with our customers to define and deliver solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and 3DExperience with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or ‘one to one’ using collaborative Internet support services.
You will actively contribute to our 3DExperience nurturing plan and provide our customer with a high quality onboarding experience.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of 3D Experience and related products.
Any additional duties / tasks as required by your senior Applications Engineer

Position Requirements:

Formal Education & Certification

You will possess a higher-level qualification, B.Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field.

Knowledge & Experience

Experience in CAD, preferably SOLIDWORKS but not limited to.
You will possess excellent communication skills, verbal and written and be a good listener.
Strong problem solving and analytical skills
Basic PC Hardware Concepts, Technology, and Installation
Basic PC Troubleshooting

Personal Attributes

Capable of working independently and in a team
Knowledge of cloud-based collaborative experience.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Technical Support Engineer - Enterprise
Location: South Africa
Salary:
Join a fast-scaling fintech driving digital financial innovation across Africa — and help deliver seamless, high-impact client support experiences.
8 days ago

Technical Support Engineer - Express
Location: South Africa
Salary: 750000
Be part of a fast-growing fintech reshaping how small businesses manage and move money across Africa — and play a key role in delivering an exceptional client experience.
8 days ago

Technical Support Agent
Location: Centurion
Salary: Monthly
Our client in Centurion is looking for a technical support Agent who can deliver exceptional customer service to their clientele, with their technical expertise and awesome personality. We are looking for someone who has experience on fixed wireless broadband equipment, troubleshooting and configurations, with certifications in place.
5 days ago

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
technical support manager, alarm technician, cctv technician
14 days ago

Technical Support Specialist
Location: Johannesburg
Salary: 35000 Monthly
Looking for a skilled and hands-on technical support Specialist to serve as the product expert in the field. You'll be the crucial link between the sales team, customers, and the R&D lab. This dynamic role involves providing on-site technical assistance, demonstrating product capabilities, and ensuring the customers achieve the best possible results with coating products. If you have a deep pa...
14 days ago

Operations and Technical Support Analyst
Location: Johannesburg
Salary: 250000 Annually
Responsible for optimizing the efficiency of the data management infrastructure. Leverages expertise in Azure, server administration, and client services to manage service requests through a ticketing system, deliver exceptional support, and collaborate effectively with internal teams to ensure seamless operational continuity.
4 days ago

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
technical support manager, alarm technician, cctv technician
88 days ago

Technical Support Analyst
Location: Johannesburg
Salary:
In this role, you’ll be instrumental in maintaining and supporting a growing data management infrastructure. With a strong focus on Microsoft Azure and server environments, you’ll be responsible for resolving service requests, supporting internal teams, and delivering excellent client-facing technical support.
5 days ago

AIOps Pre-Sales Consultant - Pretoria
Location: Pretoria
Salary:
3 days ago

Tech Lead
Location: Johannesburg
Salary: Annually
We are seeking a highly skilled technical Lead to join a fast-paced FinTech environment where innovation and precision drive success. In this role, you will lead the development of complex software solutions, mentor a talented team of developers, and ensure the successful delivery of high-impact projects. You’ll play a pivotal role in architecting and developing new technologies while enhanc...
4 days ago

Technical Support Engineer

Similar jobs you might be interested in:

Create a free job alert for Technical Support Engineer in Centurion