Technical Support Engineer

Recruiter:

Curiska

Job Ref:

3016540163

Date posted:

Saturday, April 9, 2022

Location:

Centurion, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Responsibilities:

You will be working with our customers to define and deliver solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and 3DExperience with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or ‘one to one’ using collaborative Internet support services.
You will actively contribute to our 3DExperience nurturing plan and provide our customer with a high quality onboarding experience.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of 3D Experience and related products.
Any additional duties / tasks as required by your senior Applications Engineer

Position Requirements:

Formal Education & Certification

You will possess a higher-level qualification, B.Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field.

Knowledge & Experience

Experience in CAD, preferably SOLIDWORKS but not limited to.
You will possess excellent communication skills, verbal and written and be a good listener.
Strong problem solving and analytical skills
Basic PC Hardware Concepts, Technology, and Installation
Basic PC Troubleshooting

Personal Attributes

Capable of working independently and in a team
Knowledge of cloud-based collaborative experience.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Parts Technical Support Representative
Location: Johannesburg
Salary: 530000 Annually
Are you a technically-minded individual with a passion for mechanical systems and a talent for solving complex parts-related challenges?
4 days ago

OEM - Automotive Technical Support Administrator
Location: Johannesburg
Salary:
OEM – Aftersales technical support Administrator - Gauteng, Northern Suburbs #DriveYourCareerForward with an exciting opportunity as a technical support Administrator at a leading OEM!Our client, a renowned vehicle brand manufacturer, is seeking a proactive technical support Administrator to join their team. If you're passionate about providing exceptional technical support and thrive i...
7 days ago

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
technical support manager, alarm technician, cctv technician
7 days ago

TECHNICAL SUPPORT MANAGER
Location: Randburg
Salary: Market related
CCTV, Access Control, Alarms, Gate motors and Electric Fence and able to technically support the pro
7 days ago

Parts Technical Support Representative
Location: Johannesburg
Salary: 450000 Annually
A Parts Problem-Solver Wanted!
9 days ago

PABX Technician/ Technical Support Office Automation
Location: Fourways
Salary:
We are seeking a skilled and reliable PABX Technician to join our team. This role involves the installation, configuration, maintenance, and support of a wide range of telephony systems, including VoIP, digital, and analogue platforms. If you have a solid background in telecoms and a passion for problem-solving, we’d like to hear from you.Location: On-site at client locationsType: Full-TimeK...
10 days ago

LMS Technical Support with Instructional Design experience
Location: Johannesburg
Salary:
15 days ago

Technical Support Analyst
Location: Johannesburg
Salary:
In this role, you’ll be instrumental in maintaining and supporting a growing data management infrastructure. With a strong focus on Microsoft Azure and server environments, you’ll be responsible for resolving service requests, supporting internal teams, and delivering excellent client-facing technical support.
21 days ago

TECHNICAL SUPPORT MANAGER
Location: Pretoria
Salary:
Pretoria Area – Gauteng: Our client is looking for a technical support Manager to join the team.
29 days ago

Business Development Technical Support
Location: Johannesburg
Salary:
We are looking for a Business Development technical support role is responsible for assisting the Business Development function with technical coordination, client interaction, contract and document review, and internal alignment between technical and commercial teams. The role requires collaboration across multiple departments to ensure the timely and accurate delivery of business-related activit...
37 days ago

Technical Support Engineer

Similar jobs you might be interested in:

Create a free job alert for Technical Support Engineer in Centurion