Technical Support Microsoft Specialist - Durban

Recruiter:

Career Circuit

Job Ref:

Microsoft Specialist..

Date posted:

Friday, June 11, 2021

Location:

Durban, South Africa

Salary:

Market Related

SUMMARY:
The Organization development operations environment makes use of a diverse set of coding langauges, tool set and operation systems.

POSITION INFO:

Duties and Responsibilities/Tasks

Providing technical assistance for implementations.
Driving digital adoption.
Providing support to resolve IT queries.
Problem management by identifying root cause analysis and problem resolution.
Identifying opportunities for developing new projects, processes or templates.
Creating and maintaining accurate documentation and tooling.
Good understanding of the ITIL Framework.
Brilliant with a support ticketing system and experience in beating SLA targets.

Qualifications:

IT Degree BSC Computer Science National Diploma – Advantageous

MSCS MCSA MCITP & Microsoft 365 Qualifications

Experience:

5 to 10+ years proven work experience as Technical Support Specialist or similar role.

Job Specific Requirements:

Proven experience with strategic planning, problem solving and supporting Microsoft environments.

Proven experience with Office 365, Azure Active Directory, SQL.

Proven experience with installing, maintaining and troubleshooting, local firewalls, DHCP, DNS and TCP/IP.

Proven experience in Managing Active Directory, Domain Controllers, DC Replication, Group Policy Management.

Microsoft operating System upgrades.

Microsoft Certified Professional - MCSE, MCSA.

Microsoft 365 Certifications.

Microsoft SharePoint, Teams Implementation Experience.

Microsoft System Centre Configuration Manager and Endpoint Manager for Automation, OS Deployments, Software Management etc.

Mimecast Experience and certification & Mail Exclaimer experience.

Microsoft Updates Patching via SCCM Endpoint Manager WSUS.

Microsoft Disk Encryption.

Microsoft IIS.

Microsoft PowerShell skills (WinRM, Automation).

Microsoft Certificate Management, Managing AD integrated CA.

Microsoft SQL experience advantageous.

VMWare host maintenance.

VMWare server provisioning.

VMWare script automation.

Veeam Backup & Replication.

Disaster Recovery design, build, document and testing.

Infrastructure monitoring and maintenance.

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