Technical Writer / Documentation Specialist

SUMMARY:
Job Description:

• We are seeking a highly skilled Technical Writer / Documentation Specialist to join our team. In this role, you will be responsible for transforming complex technical information into clear, concise, and well-structured documentation. You’ll work closely with engineering, architecture, and data teams to capture and present system designs, process flows, and data models in a way that’s easily understood by both technical and non-technical stakeholders

POSITION INFO:
Key Responsibilities:
Create and maintain comprehensive technical documentation, including:

• Architecture diagrams
• Process flows
• Data models
• Collaborate with cross-functional teams to gather technical details and insights
• Design documentation layouts that enhance readability and usability
• Utilize UML and visual modelling techniques to clearly communicate system behaviour and structure.
• Translate design concepts and paper-based diagrams into digital formats
• Ensure consistency, accuracy, and clarity across all documentation
• Maintain a documentation repository and version control

• Proven experience as a Technical Writer, Documentation Specialist, or similar role
• Strong expertise in UML and visual modelling tools.
• Excellent communication and collaboration skills
• Ability to conceptualize and create documentation from scratch
• Skilled in translating complex ideas into user-friendly materials
• Experience working with paper-based or hand-drawn designs and converting them into formal documentation
• High attention to detail and commitment to accuracy

• Familiarity with tools like Microsoft Visio, Lucid chart, Draw.io, or similar
• Background in systems architecture, data modelling, or software development is a plus