Telesales Consultant (Inside Sales)

SUMMARY:
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POSITION INFO:
Making a real difference in people's health and wellness journeys requires a dedicated and personable approach. Our client, a leader in the wellness and fitness industry, is seeking a passionate Telesales Consultant to join their team. This role offers the opportunity to connect with customers over the phone, understanding their needs and offering tailored solutions that enhance their lifestyle and well-being. Daily Activities: Engage in professional inbound and outbound calls, focusing on building genuine relationships rather than just closing sales. Understand individual customer requirements, from equipment needs to wellness objectives, and present appropriate products and services. Identify sales opportunities and guide customers through the sales process with confidence. Handle objections with professionalism and follow up diligently to ensure a premium customer experience at every touchpoint. Executing structured outbound campaigns, following up on web inquiries, event leads, showroom visits, and other qualified prospects. Support customer retention initiatives and identify additional sales opportunities within the existing customer base. Record interactions and outcomes in Salesforce, along with providing feedback on campaign performance. Skills and Experience required: Someone with proven confidence and professionalism in telephone communication, strong sales and negotiation skills, and excellent verbal and written communication abilities. A customer-service orientation, active listening skills, and relationship-building capabilities are fundamental. This is a full-time, on-site role based in Randburg, offering a competitive salary plus commission incentives. The role offers the opportunity to grow within a developing Teleselling function that is building a world-class customer engagement model for a premium global brand.