Test Analyst

SUMMARY:

Our client based in Gauteng is seeking to hire a Test Analyst. To create test plans, test cases and test procedures for testing the system functionality against business requirements to prevent errors or defects in the live system.

POSITION INFO:

Education and Minimum Requirements

• Diploma or Degree
• ISTQB Certification

Competencies

• 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior specialist level Warranty claims and repairs administration.
• Applies theoretical knowledge and practical experience to
• Analyze information within agreed parameters
• Selects from existing rules and processes for application in
• Different contexts
• Applies systematic (either-or) thinking to diagnose root
• Causes of problems
• Evaluates existing practices for accuracy, consistency and
• Compliance
• Supports analysis and detailed work performed in SST1
• Focuses on accumulating relevant information when
• solving problems
• Focuses on service delivery (responding to client needs) in
• problem-solving
• Applies theoretical knowledge and practical experience in
• area of specialization when solving problems
• Focuses on trends and patterns in own area of work when
• solving problems

Responsibilities

• Deliver against operational and cost targets
• Prioritize resource allocation to minimize and reduce wastage
• Monitor costs for the financial year according to the operational plan
• Allocates and approves expenditure
• Review cost reports and resolves or explains variances to the budge
• Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Deliver customer experience excellence aligned to Organizational values and service standards
• Build professional long-term relationships with customers based on trust that builds the brand
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
• Provide customers with relevant information to keep them informed of products and service options
• Coordinate and execute all allocated test activities for projects
• Prepare and submit test plans for sign-off
• Ensure alignment between test environment and production environment
• Treat production issues as first priority
• Compile defect reports to highlight too the
• Stakeholders the number of issues raised
• Create test plan to include environments, number of resources to be assigned to the project, high level test case and highlight the risks and assumptions
• Create the test procedure to be followed when executing the test cases
• Create design steps from test cases in the
• Quality Centre
• Execute system validation plans (new function) and liaise with the Business
• Analysts and technical teams in order to compile test scripts
• Execute all test activities for allocated projects
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organization and review in response to audit findings and changes
• Develops an understanding of risks and risk
• Promote teamwork and inclusivity amongst team members and demonstrates behaviors that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team
• Assess own performance against competencies and skills required delivery
• Identify development needs and select effective solutions to address own development need
• Prepare a personal development plan with management to implement and review as required
• Monitor own progress against development plan and measure impact of results

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