Travel Consultant

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002359/Jade

Date posted:

Tuesday, January 13, 2026

Location:

Ballito, South Africa

SUMMARY:
We are seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics.
Key Responsibilities

Quote, book, amend, and manage domestic and regional flights
Arrange road transfers, air transfers, charters, and scenic flights
Manage supplier relationships and negotiate preferred rates
Apply margins and commissions in line with agreed pricing strategy
Support reservations and sales teams to improve booking conversion
Issue confirmations, vouchers, and travel documentation
Proactively manage flight changes, delays, and guest disruptions
Maintain accurate booking, invoicing, and reconciliation records
Ensure all travel arrangements align with brand standards
Assist with reporting on travel revenue and performance
Provide professional, timely, and personalised guest communication
Maintain accurate records, confirmations, and supplier documentation

POSITION INFO:
Required Skills & Experience

Minimum 3–5 years’ experience as a Travel Consultant
Strong knowledge of Southern and East African travel logistics
Experience with luxury, safari, or tailor-made travel preferred
Proven experience quoting and issuing flights and transfers
Familiarity with airline fare structures and routing logic
Proficiency in MS Office and travel booking systems
Excellent written and verbal communication skills

Personal Attributes

Highly organised with strong attention to detail
Commercially aware and solution-oriented
Calm and professional under pressure
Guest-focused with strong service ethics
Collaborative team player

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