Travel Designer / Planner

SUMMARY:
Ready to create unforgettable travel experiences for clients visiting Southern Africa and Cape Town?
 
Based in Somerset West we require an energetic Travel designer/planner with strong knowledge of what Southern Africa has to offer and who loves communicating & understanding client’s needs. 
 
It is all about the person being “on the ball” with the attitude of getting the job done swiftly.
Having that energy from initial interaction, to planning, then execution of a itinerary which matches the costing and best travel experience suited to the initial request is essential.

POSITION INFO:
REQUIREMENTS

• Minimum 3 years’ experience in itinerary design or travel planning in the tourism industry
• Strong knowledge of Southern Africa’s travel offerings – including destinations, logistics, experiences, and cultural insights
• Excellent organisational / time management skills; working across multiple projects at the same time
• Creative flair with a passion for storytelling through travel
• Excellent communication and interpersonal skills
• Competence in Microsoft Office; knowledge of travel planning systems is beneficial
• A strong appreciation for responsible and sustainable travel practices
• Graphic design experience is an advantage but not essential
• Passionate about creating exceptional travel experiences
• Comfortable working both independently and as part of a collaborative team
• Resourceful and solution-oriented
• Detail-focused with a strong commitment to quality

• Itinerary Development: Design tailored travel programs based on client profiles, preferences, group size, and budget. These should highlight the best of South Africa’s destinations, culture, cuisine, and activities.
• Supplier Coordination: Build and maintain strong relationships with hotels, guides, transport providers, and local experience suppliers. Negotiate rates and secure availability for planned programs.
• Client Focus: Work closely with the sales and operations teams to ensure programs are customised to client needs and deliver a seamless travel experience.
• Quality Control: Ensure all programs are practical, high quality, and deliver consistently excellent feedback from clients.
• Research & Product Updates: Keep up to date with new offerings, seasonal opportunities, and travel trends in the region. Refresh itineraries and supplier lists accordingly.
• Budgeting: Assist in preparing and managing program budgets, ensuring competitive pricing without compromising on value or experience.
• Internal Training: Brief and support the sales team with updates on newly developed programs, ensuring they are well-equipped to present them to clients.
• Product Library: Help maintain an organised and up-to-date product filing system for easy access and reference.