Travel Planner

SUMMARY:
Hybrid position in Johannesburg.
Standout opportunity exists for well-experienced Travel Planner / Travel Expert who is relationship driven with high energy and strong attention to detail to plan East African travel arrangements. Must have knowledge of high-end East Africa accommodation providers and travel logistics, including well-established relationships with stakeholders.

POSITION INFO:
Responsibilities:

• Timely and courteous response to global enquiries
• Translating vague requests into well-crafted travel plans
• Curating personalized itineraries based on guest preferences and budgets
• Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
• Ensuring accurate reflection of booking details in the system
• Providing real-time internal feedback on guest logistics
• Liaising with the Finance team for timely collections with kindness

• Minimum of 3-5 years relevant experience in the luxury safari travel space
• Demonstrable knowledge of high-end East African accommodations and travel logistics
• Experience working within ResRequest, Tourplan, Hubspot, Safari portal or similar reservations or travel planning systems
• In-depth knowledge of East African travel intricacies
• Service enthusiast, ready to delight guests 24/7