Unified Communications Internal Sales (IT)

SUMMARY:
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POSITION INFO:
In a technology-driven environment dedicated to enhancing communication solutions, our client is seeking a diligent and customer-focused individual to join as an Internal Sales Coordinator specializing in Unified Communications (UC). This role offers an opportunity to contribute to a team committed to delivering innovative communication technology solutions, ensuring that customer needs are met with professionalism and efficiency. Duties: Maintain an in-depth understanding of UC technologies, including video conferencing, audio visual, networking, and VOIP. Prepare and upload files daily, ensuring accurate and timely processing. Assist with general queries and support the sales department during periods of high volume or staffing shortages. Track orders through the system from initiation to delivery, ensuring seamless process flow. Provide weekly pipeline reports to management, highlighting progress and issues. Help resolve daily supply chain issues and communicate feedback from customers internally. Produce correspondence such as letters, memos, reports, and spreadsheets. Oversee filing and general administrative tasks for the sales team. Prepare quotes and submission documents with all necessary details. Requirements: Matric certificate is essential. At least three years of relevant experience in sales support or administrative roles. Excellent verbal and written communication skills. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Solid understanding of networking and VOIP technology. Ability to work effectively under pressure and manage time efficiently. Nice to Have: Knowledge of UC technology specifics. What We'll Give You: A full-time, on-site position in Gauteng with a competitive salary package of R10,000 to R20,000 per month. Opportunities to grow within a reputable organization committed to technological excellence. An environment that values efficiency, accuracy, and customer satisfaction. If you are eager to join a forward-thinking company and make a tangible impact in the unified communications sector, we invite you to apply and become part of a team that values your skills and dedication. Your expertise can help us connect better and communicate more effectively with our clients.