Utilities Team Leader – Property & Municipal Accounts - East London

SUMMARY:
Utilities Team Leader Jobs East London | Municipal Billing | Property Management | Utilities Management

A leading property management company specialising in commercial and industrial real estate is seeking an experienced Utilities Team Leader to join their team in East London, Eastern Cape, South Africa.

This is an excellent opportunity for a utilities professional with strong experience in municipal accounts, utility billing, and property operations to lead a team and drive cost optimisation across a diverse property portfolio.

About the Role
As a Utilities Team Leader, you will be responsible for overseeing utility management, council billing, and consumption monitoring across multiple properties.

You will play a key role in ensuring accurate utility accounting, cost recovery, and operational efficiency while managing relationships between landlords, tenants, municipalities, and service providers.

POSITION INFO:
Key Responsibilities:

Utilities Management & Municipal Billing (Utilities Jobs South Africa)

• Oversee utility account management including account openings, council queries, and billing verification
• Manage municipal billing processes including water, electricity, sewer, refuse, and gas
• Monitor consumption trends and identify irregularities
• Ensure accurate cost recovery and tenant billing

• Prepare and review utility reports, accruals, and reconciliations
• Conduct municipal bill vetting and creditors reconciliations
• Ensure financial accuracy and compliance across all utility accounts

• Identify cost-saving opportunities through energy optimisation and leak management
• Conduct tariff audits, feasibility studies, and energy assessments
• Support sustainability and alternative energy initiatives

• Ensure compliance with municipal bylaws and relevant legislation
• Implement and monitor risk management processes
• Maintain accurate records and audit-ready documentation

• Lead and mentor the utilities administration team
• Manage relationships with municipalities, tenants, landlords, and service providers
• Ensure efficient communication and issue resolution across all stakeholders

• Minimum 5+ years’ experience in utilities management, municipal accounts, or property utilities administration
• Strong experience within property management or real estate (essential)
• Proven experience in accounts reconciliation, creditors management, and billing processes
• Valid driver’s licence

• Strong financial, analytical, and problem-solving ability
• Excellent communication and stakeholder management skills
• Strong understanding of municipal billing and tariff structures
• Ability to multitask and perform in a fast-paced environment
• Leadership and team management capability
• Highly organised and detail-oriented

• Join a reputable and forward-thinking property management company
• Work on high-impact utilities and cost optimisation projects
• Lead a team within a dynamic and growing environment
• Opportunity to develop your career within the property sector