VP Product Manager

SUMMARY:
Accountable for the product design, development, deployment and mngmnt of the P/Portfolio

POSITION INFO:

Job title : Product Manager
Job grade : Vice President
Business area: Retail and Business Bank
Job type (middle, back, front): Middle
Role this role reports to : Head of Business Unit
Number and level of direct reports : 0 - 3
Risk Category for Anti-Money Laundering: Basic
Risk Category for Sanctions: Specialist
Risk and Control objective: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Special categories:
FAIS (Please complete FAIS Addendum if this is selected) : No
High Risk : No
Critical Role (Succession plan required) : Yes
Personal Account Trading monitor required : No
Client-facing role : No

Overall job purpose

Accountable for the product design, development, deployment and management of the respective
Product Portfolio. To enable the fulfilment and implementation of the respective value propositions and ongoing implementation and management of new and existing products in the respective Product Portfolio.

Key accountabilities
Accountability: Product Design and Development

 Provides the design and development of new and existing products, taking to market and run of compelling and commercially viable product propositions spanning the product lifecycle;
 Drives innovation around the product development and management cycle.
 Prepare business cases for new product developments.
 Manage marketing collateral of wealth-owned banking and credit products.
 Responsible for the operational query resolution on all aspects of the respective Product portfolio relating to product propositions

Accountability: Product Management

 Collaborates with the respective stakeholders in ensuring that Product value propositions seamlessly integrate into segment and sector value propositions to support "golden baskets" and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commercial and customer shapes.
 Management and coordination of activities relating to roll out of new products and product enhancements.
 Responsible for updates and change of product and process documentation.
 Provides exception reporting on rate and fee deviations and revenue leakage in maintaining key product performance indicators for the respective Product portfolio
 Implementation of new product or changes to existing products into the business.
 Manage specific product back-book and clean-up initiatives
 Leverages the Pricing team for implementation of annual re-pricing processes, maintaining pricing tables drafting of communication and related marketing material.
 In collaboration with the Pricing team conduct annual (bi-annual) review of Product pricing and recommends pricing guidelines to ensure market competitiveness
 Provide recommendations for the review cycle of pricing changes and communication thereof.

Accountability: Control

 To ensure optimal and compliant control environment within the respective Product Portfolio that appropriately balance risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.

Accountability: Stakeholder Management

 Responsibility for service monitoring from product providers and monitors client experience with particular emphasis on banking products.
 Ensures service delivery is in line with SLA's.
 Drive interaction with all relevant Infrastructure areas across the business in addressing product management requirements and priorities.
 Drive relevant communication related to product changes or new product implementations.
 Participate in Group-level activities and forums that impact the resp

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