JOB SUMMARY: The Role:
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Call Centre Agent PostpaidÂ
Based in Randburg
Basic Salary
OVERALL PURPOSE OF JOB:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It i...
JOB DESCRIPTION:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.
MAIN RESPONSIBILITIES/TASKS:
Job Specific Requirements / Knowledge Requirements
System Specification
COMPETENCIES:
KNOWLEDGE, SKILLS AND EDUCATION:
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