WORKSHOP/ maintenance/ technical MANAGER (packaging and fastening) - Goodwood, Cape Town - R Negotiable

WORKSHOP/ maintenance/ technical MANAGER (packaging and fastening) - Goodwood, Cape Town - R Negotiable

Leaders in the manufacture, distribution and provisioning of innovative packaging and fastening solutions and services, seek a Workshop Manager.

Duties

• Lead and manage the workshop on a day-to-day basis
• Visit customers and assist technicians in fault findings and provide technical assistance
• Management of staff and stock (including stock take)
• Maintain and develop both supplier and customer relationships
• Health and Safety
• Manage customer engagements, ensuring that processes are implemented and maintained so as to achieve the highest possible customer satisfaction
• Deliver maximum Gross Profit for the workshop by maximizing the number of hours and spares sold
• Allocate and control the issue of work to Technicians, so as to maximize productivity
• Ensure the accurate completion of all relevant documentation for all repairs
• Prepare all weekly and monthly reports detailing efficiency and productivity of workshop
• Conduct process evaluations and introduce improvements
• Book in tools for repairs, prepare quotes and invoice out finished jobs on Syspro platform
• Follow up on all quotations and purchase orders
• Ensure procedures are in place and properly followed in respect of loan tools
• Maximize spare parts availability whilst minimizing stock levels
• Safeguard workshop assets, including spares, workshop tools and customer tools

Skills

• Knowledge of the Syspro System and or a similar ERP system
• Microsoft Office literate (Specifically Excel).
• Must be a good verbal communicator with relevant key points
• Must have the ability to construct relevant structured reports
• Self-confident while remaining composed under pressure
• Expressive and passionate about a committed task/project
• Be able to be an effective listener to extract specifics in problems and solutionsAbility to work as part of a team and contribute accordingly
• Production process or automation experience.Experience in the managing of specific contracts and projects including the installation of the specific equipment sold as well as operator training.
• Knowledge of the Occupation Health & Safety Act.
• Strong planning skills
• Ability to prioritise tasks/workload
• Strong Administrative Skills

Experience & Qualifications

• Trade Test
• Experience with technical products and or mechanical exposure.
• Matric
• Minimum 5 years’ previous experience in a managerial workshop position
• Mechanical/ process theory exposure (preferable)
• Ability to read and interpret schematic diagrams
• Exceptional attention to detail
• Technically competent with the ability to train internally and externally

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