Warehouse Supervisor

SUMMARY:
Our client is seeking an experienced Warehouse Supervisor to oversee and manage daily warehousing operations within the Sales and Marketing department. The ideal candidate will be responsible for coordinating stock control, ensuring accurate record-keeping, maintaining compliance, and leading a team to deliver on operational and customer service expectations. This role plays a key part in supporting supply chain efficiency and delivering a high standard of service to both internal and external customers.

POSITION INFO:

Key Responsibilities

Warehousing Operations

• Oversee and manage weekly stock cycle counts and monthly stocktakes across departments.
• Ensure the application of FIFO and Line of Sight principles in the storage and issuing of stock.
• Investigate and resolve stock variances and exceptions.
• Continuously review and improve stock control procedures to enhance efficiency and minimize risk.
• Coordinate with planning teams to verify goods received and issued, including semi-finished components.
• Ensure accurate coding and placement of incoming stock, and proper handling of non-conforming and scrap products.
• Monitor and control damaged stock in work-in-progress areas and implement corrective actions.
• Ensure compliance with consignment stock procedures.
• Create and maintain work instructions and stay updated on developments in inventory control best practices.

Administration, Systems, and Reporting

• Maintain accurate and up-to-date inventory data in SAP and related systems.
• Process credit notes, return rotations, and relevant documentation, ensuring proper records are kept.
• Monitor and update various operational spreadsheets, including scrap and charges.
• Ensure timely ordering of stationary, protective gear, and other necessary resources.
• Complete and maintain all health and safety checklists and report incidents as needed.

Compliance

• Operate within company policies and controls to ensure integrity and accountability.
• Proactively identify and report risks within the area of responsibility.
• Ensure adherence to all relevant legal, financial, and health & safety regulations.
• Maintain thorough documentation and monitor expenditure to prevent waste or irregular spending.

Customer Service

• Foster positive working relationships with internal and external stakeholders.
• Represent the company in meetings and uphold professional standards.
• Address customer service issues promptly, ensuring minimal disruptions and high satisfaction.

Staff Supervision

• Ensure team members have up-to-date performance agreements and development plans.
• Conduct regular performance appraisals and provide feedback.
• Collaborate with HR to identify training needs and support ongoing staff development.
• Handle employee relations issues fairly and in line with HR policies.

Cost and Financial Control

• Assist in preparing department budgets.
• Promote cost-effective use of resources and monitor operational expenses.
• Track and report on budget variances, proposing actions to control or reduce costs where necessary.

Candidate Profile

• Proven experience in a warehouse supervisory or team leader role.
• Sound knowledge of warehouse operations, inventory control, and safety regulations.
• Competency in systems such as SAP and Microsoft Excel.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication, problem-solving, and organizational abilities.