Warehouse Supervisor

SUMMARY:
Location: Wynberg, Gauteng

Position Overview
An opportunity has become available within the company for an experienced and reliable Warehouse Supervisor. They will be responsible for the efficient, safe and accurate running of the aluminium and glass warehouse. This includes receiving, storing, handling, cutting, and dispatching aluminium extrusions, hardware and glass products to customers and internal branches, while maintaining high standards of stock accuracy, housekeeping, safety and customer service.

POSITION INFO:
Key Responsibilities 1. Warehouse Operations - Supervise all daily warehouse activities (receiving, put-away, storage, picking, cutting, packing, loading and dispatch). - Allocate work, set priorities and monitor productivity of warehouse staff. - Ensure correct handling of aluminium profiles, glass sheets and accessories to prevent damage and breakage. - Oversee cutting of aluminium and glass according to cutting lists, job cards and customer orders. - Ensure safe operation of forklifts, overhead cranes, glass lifters, trolleys and other material handling equipment. - Maintain high standards of housekeeping (5S), ensuring aisles, racks, cutting areas and dispatch zones are neat, safe and clearly marked. 2. Inventory Management - Ensure accurate receiving and capturing of incoming stock against GRVs and supplier documents. - Supervise binning and racking in line with product codes, lengths, thickness, finish and customer demand. - Conduct regular cycle counts and support full stock takes; investigate and resolve stock variances. - Monitor slow-moving, damaged or obsolete stock and escalate for action (returns, write-offs, promotions). - Work closely with Procurement \/ Sales to prevent stock-outs on key profiles, accessories and glass types. 3. Dispatch & Logistics - Plan and prioritise picking and loading based on delivery routes and customer collection times. - Ensure orders are picked accurately by profile code, length, colour\/finish, glass thickness and specification. - Check that loads are securely and safely packed on trucks (especially glass racks and long aluminium lengths). - Coordinate with drivers, transport providers and customers to reduce delays and returns. - Handle queries and resolve issues related to short deliveries, damages and warehouse errors. 4. People Management - Supervise warehouse assistants, pickers, packers, cutters and forklift operators. - Train and coach staff on correct handling of aluminium and glass, safety procedures and standard operating procedures. - Manage timekeeping, overtime, leave planning and basic performance issues in line with HR policies. - Promote a positive, disciplined and safety-conscious team culture. 5. Health, Safety & Compliance - Enforce all health and safety rules, including PPE, safe lifting, glass handling and machine safety. - Ensure compliance with company policies, SOPs and legal requirements relevant to warehouse operations. - Report and investigate accidents, near-misses, breakages and incidents; implement corrective actions. - Conduct daily equipment inspections (forklifts, cranes, cutting tables, glass lifters) and report faults. 6. Administration & Reporting - Ensure all warehouse documentation (GRVs, delivery notes, picking slips, return notes, transfer notes) is completed accurately and timeously. - Capture and approve warehouse data on the ERP \/ stock management system. - Provide daily \/ weekly reports on stock accuracy, damages, labour hours, productivity and OT. - Assist with audits and provide required documents and explanations. 7. Continuous Improvement - Recommend improvements to layout, racking, handling methods and flow of materials. - Support implementation of barcoding, scanners and system upgrades. - Identify waste (time, damage, movement) and drive initiatives to improve efficiency and reduce cost. Minimum Requirements - Grade 12 (Matric) essential - Relevant certificate or diploma in Logistics, Warehouse Management, Supply Chain or related field (advantageous) - Valid forklift license (advantageous) - Health & Safety training (advantageous) - 3-5 years' experience in a warehouse\/logistics environment - 2 years+ in a supervisory role - Experience in an aluminium, glass, hardware, construction materials or building supplies environment strongly preferred - Proven experience handling long-length aluminium profiles and glass sheets - Experience working with an ERP \/ stock management system (e.g. SAP, Syspro, Palladium, Pastel, etc.) Skills & Competencies - Strong leadership and people supervision skills. - Excellent planning, organising and time management. - High attention to detail and accuracy (especially with codes, lengths and quantities). - Good numerical and basic analytical skills. - Ability to work under pressure, meet deadlines and handle multiple priorities. - Good communication skills (verbal and written). - Strong safety awareness and risk management mindset. - Customer-focused attitude and problem-solving ability. - Computer literate (MS Excel, Word, Outlook; ERP systems). - Able to work flexible hours, including overtime and Saturdays, when required.