Warehouse Supervisor

SUMMARY:
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There are no costs associated with securing employment with us.

Job Title: Warehouse Supervisor
Department: Operations / Warehouse & Logistics
Location: George, Western Cape
Employment Type: Permanent, Full-time

About Us

Stratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries.
Our client, an established organisation within the building materials and distribution industry, is seeking a hands-on and highly organised Warehouse Supervisor to manage the day-to-day operations of their George warehouse.
The successful candidate will be responsible for receiving, storing, picking, and dispatching stock, maintaining accurate inventory records, coordinating temporary labour when required, assisting customers, and ensuring that the warehouse operates safely and efficiently.
This is a hands-on and largely independent role, with remote management support. The successful candidate must be comfortable taking ownership of the branch's daily operations and working with minimal direct supervision.

Key Responsibilities

• Take responsibility for the day-to-day operation of the George warehouse.
• Act as the on-site representative for the organisation and ensure the warehouse, stock, and equipment are secure.
• Open, secure, and close the site as required.
• Manage own workload, priorities, and time to ensure receiving, dispatch, and delivery commitments are met.
• Maintain regular communication with the Warehouse Manager regarding operations, stock, issues, and resource requirements.
• Escalate operational, stock, safety, customer, and security issues promptly.
• Assess operational requirements and request temporary labour resources when required.
• Brief, allocate, and supervise temporary labour resources according to operational requirements.
• Conduct safety briefings and ensure temporary staff are correctly equipped with required PPE.
• Monitor the productivity, quality, attendance, and conduct of temporary workers.
• Verify attendance records and hours worked for temporary labour.
• Maintain accurate records of temporary labour usage and costs.
• Answer incoming telephone calls and assist customers professionally.
• Attend to walk-in customers and collections, assisting with product and stock availability enquiries.
• Provide internal sales support by checking stock availability and lead times.
• Assist with quotations and orders within delegated authority.
• Support the Projects and Sales teams with stock allocation, order coordination, staging, and dispatch.
• Coordinate orders, deliveries, and collections with internal and external suppliers and transporters.
• Follow up on outstanding orders and back-orders and communicate expected availability.
• Receive incoming stock, including local supplier deliveries, imports, containers, and inter-branch transfers.
• Verify quantities, product codes, lengths, colours, and other stock details against purchase orders, delivery notes, and packing lists.
• Inspect received stock for damage, defects, shortages, and over-deliveries.
• Pick, check, pack, and stage customer orders, transfers, and collections accurately.
• Assist with the safe loading and off-loading of vehicles and containers.
• Ensure long-length decking, cladding, and other materials are handled and secured correctly to prevent damage.
• Ensure receiving, dispatch, transfer, and stock documentation is completed accurately.
• Maintain stock accuracy through correct bin management, FIFO practices, put-away, and picking procedures.
• Conduct cycle counts and periodic stock takes and investigate stock variances.
• Manage slow-moving, damaged, offcut, and returned stock according to company procedures.
• Monitor stock levels and identify replenishment and storage requirements.
• Ensure warehouse layouts, racking, and bin locations remain organised and accurately reflected on the system.
• Provide regular reporting on receipts, dispatches, outstanding orders, stock accuracy, labour usage, and discrepancies.
• Support continuous improvement of warehouse processes and SOPs.
• Maintain high standards of housekeeping and warehouse organisation.
• Ensure compliance with all health, safety, and company procedures.
• Conduct routine safety checks and toolbox talks where required.
• Ensure materials-handling equipment is operated only by authorised and appropriately licensed employees.
• Report incidents, near-misses, damages, and unsafe conditions immediately.
• Perform any other warehouse, operational, customer service, or administrative duties as required.

Minimum Requirements

• Grade 12 / Matric or equivalent.
• A qualification in Warehousing, Logistics, Supply Chain, Operations, or a related field will be advantageous.
• Minimum 3–5 years' warehouse experience.
• At least 1–2 years' experience in a supervisory or team-leader role.
• Proven experience in receiving, dispatch, stock control, and warehouse operations.
• Experience within a building materials, hardware, construction products, or distribution environment will be highly advantageous.
• Experience working independently and with minimal supervision.
• Experience supervising temporary, contract, or labour broker staff will be advantageous.
• Strong working knowledge of ERP and/or inventory management systems.
• Experience with warehouse documentation, stock control, and inventory reporting.
• Customer service, counter sales, or internal sales experience will be advantageous.
• Good computer literacy, including Microsoft Excel, Word, and Outlook.
• Valid forklift operator's licence will be advantageous.
• Strong communication skills, both verbal and written.
• Ability to work in a hands-on warehouse environment.

Skills & Competencies

• Strong warehouse and inventory management skills.
• Excellent receiving and dispatch knowledge.
• Strong stock control and reconciliation abilities.
• Good planning and scheduling skills.
• Ability to manage temporary labour according to operational demand.
• Strong leadership and supervisory skills.
• Excellent organisational and time-management abilities.
• Strong attention to detail and accuracy.
• Good ERP/inventory system knowledge.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and take ownership.
• Excellent customer service skills.
• Professional telephone manner.
• Strong communication and interpersonal skills.
• High level of integrity, accountability, and reliability.
• Ability to work under pressure and meet operational deadlines.
• Hands-on approach with a willingness to perform warehouse duties personally.
• Strong safety awareness and commitment to compliance.

What We Are Looking For

We are looking for a hands-on, reliable, and self-motivated Warehouse Supervisor who is comfortable taking full responsibility for the day-to-day running of a warehouse in George.
The ideal candidate must be able to work independently, manage stock accurately, coordinate receiving and dispatch activities, assist customers, and supervise temporary labour when required.
This position will suit someone who is proactive, trustworthy, organised, and able to make sound decisions without constant supervision. Experience within the building materials, hardware, construction products, or distribution industry will be highly advantageous.
The successful candidate must also be comfortable working in a warehouse environment and performing physical, hands-on duties when required.

Working Conditions

• Warehouse-based position in George.
• Hands-on role requiring standing, walking, bending, and handling stock.
• Exposure to varying temperatures, dust, and warehouse noise.
• Role requires a high level of independence and self-management.
• Workload and temporary labour requirements may fluctuate according to operational demand.
• Overtime may be required during peak periods, stock takes, or container off-loading.
• Occasional travel for meetings or training may be required.
• Strict adherence to PPE and workplace safety requirements is essential.

What is on Offer

• Competitive market-related remuneration package.
• Opportunity to join an established organisation within the building materials and distribution industry.
• Opportunity to take ownership of a warehouse operation.
• Exposure to warehouse management, logistics, stock control, customer service, and internal sales.
• Dynamic and hands-on working environment.
• Career growth and development opportunities.
• Opportunity to develop further experience in warehouse and logistics management.

How to Apply

Send CV: tasmim.cassim@stratogo.com
Please ensure the job title "Warehouse Supervisor – George" is reflected in the subject line of your email application.
Note: If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.

 

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