Washbay Manager, Epping

SUMMARY:
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POSITION INFO:

Job Title: Wash bay Manager:
Reports to: Operations Director / Area Manager
Locations: Oversight of 3 wash bay sites (multi-location management)

Direct Reports: Team Leaders, Indirectly Wash Technicians:
Travel Required: Yes (between sites). Company Vehicle available between sites

Purpose of the Role: 
The Wash bay Manager is responsible for leading day-to-day operations across three commercial truck wash bay locations.
This includes ensuring high standards of cleanliness, safety, and efficiency, while overseeing staff performance, client satisfaction, and resource management.

Key Responsibilities:
• Supervise and develop Team Leaders and support them in managing Wash Technicians
• Ensure quality standards are met for all wash types (food-grade, chemical, external, etc.)
• Manage daily and weekly WhatsApp-based operational reporting
• Monitor biometric time tracking, resolve attendance issues, and ensure shift coverage
• Perform weekly stock checks and manage usage of soap, chemicals, water, and PPE
• Schedule and oversee preventative equipment maintenance, escalating issues when needed
• Liaise with clients onsite and resolve operational concerns promptly and professionally
• Prepare operational updates and submit Excel/email-based reports
• Support a culture of safety, accountability, and performance excellence

Skills and Qualifications:
• Minimum 3 years’ experience managing operational teams
• Strong leadership and people development skills
• Matric (Grade 12) essential
• Valid driver’s license and own reliable transport
• Technically minded with the ability to troubleshoot equipment basics
• Confident using WhatsApp, Excel, email, and attendance/reporting systems
• Able to travel between sites and work flexible hours when required

Key Attributes:
• Disciplined and detail-oriented
• Effective communicator
• Calm under pressure and solution-oriented
• Strong follow-through and time management
• Fit and able to pass a Medical Exam
• No Criminal Record