Web Design General Manager - Durbanville

SUMMARY:
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POSITION INFO:

Our client, a web design agency in the Northern Suburbs, who was crowned on of the most innovative web design agencies in the Western Cape, is in need of a General Manager to join their small but dynamic team. The main aim of this position is to lighten the load of the Owner.

Technical & Creative Project management

Website, corporate identity and photography projects

Managing promotional gifts and apparel shop

Pro-actively keep track of all projects, while managing specific details

See projects through their full life cycles, solving problems as needed

Client briefings and progress meetings

Team resource management for both new projects and serving existing clients

Hosting setups: domain registrations/transfers, email setups

Creative design sound-boarding

Business administration

Dealing with client account queries like onboarding, invoicing, billing, cancellations and unhappy clients.

Daily/weekly bookkeeping and financial

Executing strategies and implementing systems and processes, as directed by the owner.

Sales

Facilitating needs analysis meetings with prospective clients

Drafting quotations

Attending business networking events to generate leads

QUALIFICATIONS AND SKILL REQUIREMENTS

Bachelors degree in marketing and/or business management

At least 5 years experience with website design and/or creative company management

Practiced in full-turnkey web design, from concept to completion.

Solid working understanding of project management tools, methodologies, and best practices.

Effectively completing projects according to pre-determined scope, budgets, and timelines

Good administrative and organizational skills, with a strong attention to detail

Proficient English and professional writing skills. Creative writing skills is beneficial.

Great leadership qualities

Experience with the following SaaS products is greatly beneficial.

Zoho Books, Desk, Workplace, Sites, Commerce, Forms, Bookings, Cliq, CRM

Webflow & WordPress

E-Commerce: Ecwid, Shopify, WooCommerce

Xneelo KonsoleH, WhoIs, DNS

Elfsight, Jotform

Adobe Creative Cloud

HTML, CSS, Javascript

Google Analytics 4

Zapier

Apple Mac

PERSONAL ATTRIBUTES

Be passionate about online communication solutions

Be able and willing to work in a collaborative, innovative, flexible, and team-oriented environment

Be self-confident and self-motivated

Multi-task between different roles

Self-starter, quick learner, with initiative

Have uncompromising integrity – being transparent and accountable

Please email your CV through to with a photo, location, salary expectation