Senior Account Manager - Remote

SUMMARY:
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POSITION INFO:

Who are we: A digital agency that provides marketing solutions for dental practices across Australia.

What we need: Senior Digital Account Manager 

What will you do:
You will be responsible for assisting with personal and business tasks. You will with the smooth operations of the agency in charge of reporting ans business optics, completing technical builds and onboarding clients. You will work across the key operational areas of the business: Reporting, onboarding/offboarding and ad campaign management. Experience and established technical skills are a must.

Reporting

• Managing the critical role of completing all client reporting, key data entry and dashboard updates for the business.

Onboarding and Offboarding

• Google Ads Onboarding and Campaign Relaunch
• SaaS Software Onboarding
• Offboarding and Pause Campaign Requests
• Patient Reactivation Onboarding
• SEO Onboarding or Management
• Facebook Onboarding
• Website Management

Campaign and Software Management

• General campaign and software updates and requests from clients
• Maintaining and upgrading the smooth running of the marketing and software system across our clients

• Maintaining and Updating SOPs
• Marketing > Google Ads, Google Ads Editor, Facebook Ads and Business Manager
• Go High Level SaaS Platform (SaaS Product)
  • Landing Pages
  • Call Tracking
  • CRM
  • SMS and Email Marketing
  • Funnels and Automation
• Zapier
• Design > Canva, Wordpress with Divi
• Communication > Zoom, Slack, Loom
• Task Management > Asana
• Client Support > HelpScout
• Billing > Stripe and Wise
• Web Host > Siteground
• Reports > Google Sheets