Web Developer / Graphic Designer

SUMMARY:
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POSITION INFO:

Position Overview

The Web Developer / Graphic Designer will be responsible for designing, developing, and maintaining digital platforms, websites, software interfaces, and visual brand assets. The role combines technical development skills with creative design capability to support internal products, client solutions, and marketing initiatives.

The successful candidate must demonstrate innovation, initiative, and strong attention to detail, while contributing to a high-performance ICT environment.

Required Skills & Qualifications

• Diploma or Degree in Web Development, Graphic Design, or related field
• Strong knowledge of HTML, CSS, WordPress, and modern web frameworks
• Experience with design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD, etc.)

Basic understanding of UI/UX design principles

• Knowledge of SEO and website optimization
• Ability to work independently and within a team environment

Key Roles & Responsibilities

Web Development:

• Design, build, and maintain company and client websites
• Develop responsive websites optimized for desktop, tablet, and mobile
• Maintain and update existing web platforms and portals
• Support development of internal platforms such as helpdesk systems and client portals
• Ensure website performance, security, and SEO optimization
• Integrate APIs and third-party platforms where required
• Manage hosting environments and domain configurations

Graphic Design & Branding:

• Design digital marketing material (banners, social media, presentations)
• Develop corporate branding elements and brand guidelines
• Design UI/UX layouts for software products and dashboards
• Produce visual content for company websites and marketing campaigns
• Create product design visuals for ICT solutions and software platforms

Digital Marketing & Content Support:

• Assist with website content updates and landing page development
• Develop graphics for social media marketing campaigns
• Support digital campaigns and promotional material
• Improve user engagement through improved design and visual storytelling

Internal ICT & Software Support:

• Assist with UI/UX design for internal systems
• Collaborate with software developers on front-end interfaces
• Improve client-facing digital solutions
• Support documentation and user interface improvements

Key Performance Indicators (KPIs)

Website Development:

• Delivery of new websites or web features within agreed timelines
• Website performance optimization (load speed and uptime)
• Minimum 99% website uptime

Design Output:

• Delivery of high-quality design material aligned with company branding
• Completion of marketing design tasks within required deadlines

Innovation & Improvement:

• Introduction of new design concepts and digital improvements quarterly
• Continuous improvement of website functionality and UX

Client Support:

Timely response to design or website requests

• Maintain high client satisfaction on delivered digital solutions

Productivity:

• Completion of assigned projects within defined project timelines
• Consistent workflow documentation and reporting