Res..."> Job: Workshop FSE in Sandton - ref: 712287

Workshop FSE

Recruiter:

IOCO

Job Ref:

iOCO00599

Date posted:

Thursday, January 14, 2021

Location:

Sandton, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Essential functions:

Responsible for repairing and troubleshooting of faulty laptops and desktops.
Imaging of workstations
Work hand in hand with 3^rd party Vendor Dell to order parts and check warranty statuses etc.
Mak...

POSITION INFO:
The Role:
Essential functions:
- Responsible for repairing and troubleshooting of faulty laptops and desktops.
- Imaging of workstations
- Work hand in hand with 3^rd party Vendor Dell to order parts and check warranty statuses etc.
- Making sure all processes and procedures in workshop area is followed to the tee.
- Manage stock within workshop area as well as do monthly stock takes.
- To ensure that all open calls are managed within SLA
Skills and Experience:
Qualification Essential Competency:
- Grade 12Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- A+Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- N+Â Â Â Â Â Â Â
- Soft skills certificates
- ITIL Foundation V3
Qualification preferred education and experience:
- Certificate in CompTIA A+/N+ International or Equivalent is Essential.
- MCSE is recommended
- ITIL is recommended
Experience required:
- 3 Years practical in-service delivery; desktop support; Network Support.
- 1-2 year server and network support experience.
Other:
Work environment:
- Technical workshop environment. Â
Physical demands:
- Hardware and software troubleshooting and repairs in a technical workshop environment.
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