Workshop Foreman

Recruiter:

Sydsen

Job Ref:

JHB003063/NW

Date posted:

Friday, July 29, 2022

Location:

Capetown, South Africa

Salary:

Market related

JOB SUMMARY:
Workshop Foreman - Cape Town - Western Cape

Main Purpose of the Role:
To provide effective technical and specialist support to staff, whilst ensuring a high quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

JOB DESCRIPTION:

Key Performance Areas:

Plan workshop production according to productive and available staff
Attend to escalated workshop (technical) problems accordingly
Evaluate all serviced vehicles (technical) and assist in ordering parts
Maintain good housekeeping within department
Manage training of all service staff
Provide feedback to all workshop staff on individual performance against targets
Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
Manage risk (financial and non – financial) within department
Manage individual performance and develop staff
Manage and drive personal and professional development
Provide efficient and effective internal communication

Minimum Requirements:

Senior Certificate (Grade 12)
Qualified Motorcycle and Scooter Mechanic. Motorrad experience will a distinct advantage
5 Years’ Workshop experience in a Motorcycle Dealership (ideally at least 2 years supervisory)
A management diploma or certificate would be advantageous
Driver’s license/motorcycle license
Diagnostic Ability

Essential Competencies / Skills / Knowledge

Customer Service and Orientation
Planning & Organising
Coping with pressure and set backs
Leading and managing teams
Following instructions and procedures
Computer literate (MS Office Suite)

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