Workshop Manager / Senior Estimator

SUMMARY:
Exciting opportunity in The Deep South of Cape Town for experienced Panel beater with Workshop Management and Estimation experience.

POSITION INFO:
Are you an experienced Workshop Manager or Senior Estimator looking for your next challenge? Join a busy, insurance-approved panel beating facility where you''ll play a pivotal role in leading workshop operations, delivering exceptional customer service, and ensuring every vehicle leaves the workshop repaired to the highest industry standards. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and has a passion for operational excellence, quality workmanship, and building strong relationships with insurers, customers, and suppliers. The Role You will take full responsibility for the day-to-day management of the workshop, ensuring productivity, efficiency, and quality while overseeing the complete repair process from vehicle assessment through to final delivery. Key Responsibilities Manage daily workshop operations and production Allocate work to technicians and monitor productivity Ensure repairs are completed within agreed turnaround times Prepare accurate repair estimates using Audatex Liaise with insurance assessors and negotiate estimate approvals Submit supplementary estimates and monitor repair authorisations Provide outstanding customer service and regular progress updates Conduct quality control inspections prior to vehicle delivery Lead, mentor and manage workshop staff Coordinate suppliers, parts procurement and paint representatives Monitor material usage and outstanding jobs Ensure all insurer and OEM requirements are met Maintain accurate repair documentation and reporting What We''re Looking For Minimum 5 years'' experience within a panel shop environment Previous experience as a Workshop Manager, Production Manager or Senior Estimator Proven insurance estimating experience Audatex estimating experience is essential Strong knowledge of modern vehicle repair methods and OEM standards Experience dealing with major South African insurers Excellent leadership and people management skills Strong communication and customer service abilities Computer literate Valid driver''s licence The Ideal Candidate You are: A confident and inspiring leader Calm under pressure and highly organised Detail-oriented with exceptional problem-solving skills Professional, honest and customer-focused A collaborative team player committed to delivering excellence If you''re ready to take ownership of a high-performing workshop and build your career with a respected industry leader, we''d love to hear from you. Apply today and become part of a team committed to quality, efficiency and outstanding customer service. Email your CV to