Workshop and Field Service Technician

SUMMARY:

POSITION INFO:

- Troubleshooting, repair of complex machinery in a professional / timely manner.
- Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.
- Running trails/tests on equipment and interpreting the result into further recommendations.
- Undertaking installation/commissioning/training on equipment.
- Writing up reports based on findings/service on equipment
- Performing routine maintenance on complex equipment at site or in the workshop.
- Ability to work with minimal supervision and use technical judgement on complex tasks.
- Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.
- Ensure customers’ expectations are exceeded in respect to quality and service.
- Respond immediately to requests for workshop breakdowns to customers.
- Action customer services as per schedule.
- Analyse the cause of the problem.
- Arrange quotes for customers to authorise repairs.
- Maintain safety standards both at in-house and at customers.
- Form part of the standby team.

Key Requirements: Qualified Millwright with an electrical background. At least 5 years’ experience working within a related field. Experience in the FMCG sector is essential. Must be willing to be on-call duty every second week, which may include Saturdays and Sundays. Valid driver's license and willing to travel. Fluent in English and Afrikaans.

If you have a technical qualification and 5-6 years of experience as a Workshop and Field Service Technician, we would like to hear from you. Apply now to join our dynamic team.

 

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