ZMO 16847 - Management Couple: F&B / Maintenance

Our client is seeking a dynamic, service-oriented, hands-on and experienced management couple for a new lodge. This position requires individuals with strong leadership abilities, a proactive approach and the capability to manage multiple departments.

Key Responsibilities:

• Overseeing reservation systems and ensuring smooth booking processes
• Managing front office and reception operations, including guest relations
• Supervising housekeeping standards, staff schedules and inventory control
• Coordinating maintenance of grounds and facilities
• Handling administrative tasks, documentation and internal communications
• Monitoring costs and implementing budget-conscious practices
• Leading overall daily operations to ensure efficiency and service excellence

Key Requirements:

• A warm and engaging personality, particularly in guest-facing roles
• A passion for hosting, organising and delivering exceptional service
• Strong team leadership skills with the ability to effectively manage and motivate staff
• Experience in high-end hospitality management, preferably at a 5-star level
• Comfortable working independently and in a hands-on role
• Flexible and open to change, new ideas and differing viewpoints
• Strong organisational skills with the ability to allocate resources, implement control systems, delegate effectively, and ensure smooth daily operations