1010 Data Engineer (Senior)

SUMMARY:
ESSENTIAL SKILLS:

Technical skills:
Experience in building AI applications based on Large Language Models (prompt engineering, RAG pipelines,
embeddings, orchestration)
Experience in building complex AI Agents, ideally based on N8N or Service Now
Experience in using AI for DevOps, e.g. with GitHub CoPilot and MS 365 CoPilot
Experience in JavaScript is absolutely essential
Understanding and expertise in standard software development methodologies and patterns
Experience in big data engineering and management
Experience in integration with REST API, MCP, Event-driven systems (Kafka, message queues), Webhooks and
async processing
Experience with git and CI/CD pipelines
Experience in integrating complex business information and technical requirements
Experience with Agile methodology
Ability to conceptualize complex information, but also delve into the details when required
Soft skills:
Always on the pulse of the latest technologies
Quickly able to pick up on new technologies and skills
Must be self-motivated and independent self-learner
Comprehends complex situations quickly
Excellent communication skills
Ability to relate to a variety of stakeholders at different organizational levels
Strong interpersonal skills, including intercultural understanding
Proactive and be able to provide new ideas for improvement of processes
Flexibility to take up different tasks in the team and be a team player
Comfortable with virtual meetings and on-site collaboration
Have a Knowledge Sharing mentality to help and upskill fellow colleagues
Accept decisions and contribute to decision making

ADVANTAGEOUS SKILLS:

Deep Service Now expertise
Experience in Service Now Predictive Intelligence or Agent Studio
Experience in Service Now-based custom app development
Experience in Service Now Script Includes, Business Rules, Client Scripts, Now Assist
Experience in enterprise IT Service Management (ITSM) and with ITIL™ V4
Experience in the Common Service Data Model 5 (CSDM) and Configuration Management Database (CMDB)
Experience with UI Builder, Service Portal Designer, Themes and Widgets

POSITION INFO:
ROLE & RESPONSIBILITIES: Building ambitious AI features that help to operate IT more efficiently ServiceNow-based custom application development Development in other agentic frameworks like N8N or custom AI framework Review and streamline existing code Conception and development of new features Operations of existing features Creating and updating documentation of user guides and guidelines including Operations manuals Train the team on your features QUALIFICATIONS\/EXPERIENCE: Fluent English-speaking, including Business reading and writing Information Technology Qualification Minimum of 5 years working experience in IT, specifically ServiceNow (not in just using it) Team-Player (working in an international environment and team) Ideally Service Now Certified Systems Administrator Ideally Service Now Certified Application Developer Submit your CV to: and Subject line Role title