2211 SAP Technical Consultant (Senior)

SUMMARY:
ESSENTIAL SKILLS:

• SAP Technical Skills
• SAP Basis skills (>6 years)
• PaaS and IaaS knowledge
• Cloud IaaS knowledge i.e. Manging SAP on Azure; AWS
• SAP HANA Database knowledge
• SAP Oracle Database knowledge
• SuSe Linux Operating System knowledge
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
• Experience with SAP transport management and change control processes

• Driving the vision of the Feature Team in alignment with Team Lead and Sub Product to ensure key results and targets are met
• Ensure that Operational Key Performance Indicators (OpsKPI’s) for the Feature Team are met
• Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned to the Feature Team adhere to the Quality and SLA requirements
• Ensure that the development of systems solutions is in line with quality and delivery requirements
• Ensure that the creation and updating of relevant system documentation for the Feature Team are in line with approved standards
• Provide support with requests from Sub Product owners within the Product
• Ensure the quality of the Feature Team by taking responsibility of the following tasks:
• Creation of Feature Team Backlogs
• Refinement and prioritization of Feature Team Backlog Items
• Ensuring of the agreed quality (Team-DoR/-DoD and Stakeholder-Requirements)
• Approval of the developed Product Increments (Sprint Review)
• SAP S/4 HANA & Project Management Experience Mainframe experience

POSITION INFO:
ROLE & RESPONSIBILITIES: The primary tasks for the Technical Specialist include the proactive monitoring and maintenance of the entire SAP Landscape with key focus being analysing and planning of SAP maintenance tasks and system change's together with the DevOps Operations\/Technical manager of all technical (non-functional) projects\/maintenance for the supported landscapes. Ensure projects\/ maintenance are on-time, within budget and managed according to company standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs and overall system resources to identify problematic areas. Ensure SAP Best practice methodology is utilized during the entire SAP life cycle. Co-ordinate activities and provide the interface mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently thereby ensuring the constant alignment and improvement of the SAP system. Responsible for ensuring availability and performance of the SAP infrastructure and associated databases. Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic maintenance is carried out to ensure the optimal performance of all SAP related systems and databases in accordance with the company standards. Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management. Proactively monitor the SAP systems to ensure secure services with minimum downtime. Responsible for troubleshooting and problem solving of SAP PRD, INT and DEV environments, as well as SANDBOX where applicable. Responsible for improvement and maintenance of the environments including patch management and upgrades. Responsible for implementation and release of database changes according to agreed timescales, costs and change control. Ensuring that all transports between DEV and INT and DEV and PRD environments are fully documented and take place within approved change control processes. SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project and Start-up Management. SAP Transport Management. Enhancement Pack \/ SPS Upgrades NAS \/ SAN Migrations Hardware Replacements Maintenance projects (Index Compression, Table Re-orgs, Kernel Updates) Master Release Updates (OS Patching) Cluster Switch Tests. Extensive SAP knowledge - practical system knowledge of at least 4-6 years. Solid experience of Project Management methodologies in an SAP environment. Proven knowledge\/experience with the following technologies: Unix, Oracle, SAP ABAP and JAVA based systems on NetWeaver release. Proven experience with SAP system health checks, dump\/trace analysis and monitoring tools. Strong experience in Solution Manager Configuration for systems - CHARM and E2E Monitoring. Plan and execute SAP change release and upgrade initiatives from a technical perspective Support during releases and Go-Lives with transport imports and troubleshooting Maintain changes in transport routes of landscape Coordinate activities between SAP platform, release management, development, and operations teams Strong analytical and problem-solving abilities. Ability to effectively articulate and communicate the pros and cons of creating a SAP Solution to solve a specific business need. Understanding and application of standard ITPM framework or solid experience or knowledge of any other industry standard framework advantageous. Strong organisational skills and attention to detail are a pre-requisite. Strong communication skills, verbal and written. ITIL process knowledge and work experience advantageous. ITIL Foundation V3 certification is advantageous. Agile\/Scrum methodologies As Part of a DevOps team Operations after hours will be required, but managed as part of the 1960 hours per year QUALIFICATIONS\/EXPERIENCE: At least 6 years SAP Basis experience. Critical Competencies: Policies and Procedures Systems\/Applications Analytical Communication Problem Solving Planning Listening Time Management Submit your CV to: and Subject line Role title