3338 Test Analyst (Expert)

SUMMARY:
ESSENTIAL SKILLS:

Test Lifecycle & Execution

• Deep expertise in the full test lifecycle: Strategy, planning, design, execution, defect management and
• reporting
• Deep expertise in testing execution phases: Functional, Systems Integration, Regression, UAT and End-to-end
• Testing
• Proficiency with test data management - you ensure the right data is available for meaningful test execution
• Proficiency with test management and defect tracking tools (e.g. Jira, Xray, Zephyr, TestRail)
• Knowledge of test automation frameworks and tools (e.g. Selenium, Playwright, or equivalent)
• Ability to mentor, coach and grow testing capabilities within the team
• Defect Management & Quality Analytics
• Deep expertise with defect lifecycle management and root-cause analysis
• Experience implementing processes that reduce defect leakage to production
• Experience implementing test metrics dashboards and using analytics to drive quality improvements
• Ability to define and enforce quality gates, exit criteria and measurable KPIs for Testing & Release Management
• Release Management & Deployment
• Deep expertise in Release Management including strategic release planning, orchestration of large-scale
• deployments, rollback strategies and post-release validation
• Risk identification and mitigation skills related to quality, timelines and releases
• Experience supporting continuous integration / continuous delivery (CI/CD) pipelines
• Stakeholder Management & Communication
• Strong stakeholder management and communication skills
• Ability to liaise with stakeholders at different levels: Product, Dev, Ops and Business teams
• Experience working in Agile/Scrum environments with cross-functional teams
• Clear, assertive communicator who makes go/no-go recommendations based on objective data - you can push
• back when quality is at risk

• Knowledge of IT processes and tools (ATC ecosystem)
• Experience with ITSM processes (Incident, Problem, Change) and tools like ServiceNow
• Knowledge of performance / load testing tools (e.g. JMeter, Gatling, k6)
• Knowledge of security testing approaches and common tools (e.g. OWASP, SAST/DAST tools)
• Knowledge of cloud platforms and testing in cloud-native environments (AWS, Azure, GCP)
• Knowledge of CI/CD pipeline management tools (GitHub Actions, Jenkins)
• Familiarity with Jira and Confluence for tracking and documentation

POSITION INFO:
ROLE & RESPONSIBILITIES:

• Test Strategy & Execution (30%)
• Define and own the overall test strategy, approach and KPIs for assigned programmes and releases
• Develop comprehensive test plans, test schedules and test cases aligned to requirements and acceptance
• criteria
• Drive test automation initiatives together with the relevant technical specialists - selecting suitable frameworks
• and ensuring coverage and maintainability
• Coordinate and manage end-to-end testing cycles including environment readiness, data setup and test
• execution
• Support User Acceptance Testing (UAT) with business stakeholders and ensure successful sign-off
• Defect Management (25%)
• Be the key contact person for Defect Management - own the full defect lifecycle from identification to closure
• Ensure that defects are prioritised, managed effectively, and closure criteria are enforced
• Conduct regular defect triage meetings with development and product team
• Monitor defect aging and escalate overdue or blocking defects with urgency
• Drive root cause analysis for recurring defects and ensure corrective actions are implemented
• Produce defect analytics and trend reports (inflow/outflow, root cause analysis, defect density per component
• etc.)
• Release Management & Deployment (25%)
• Release Management including strategic release planning, orchestration of deployments, rollback strategies
• and post-release validation
• Define and enforce quality gates, exit criteria and measurable KPIs for Testing & Release Management
• Collaborate with relevant stakeholders to include non-functional testing in release plans
• Coordinate deployment windows with infrastructure, DevOps, and operations teams
• Monitor post-deployment health: smoke tests, error rates, log analysis
• Reporting, Governance & Continuous Improvement (20%)
• Act as primary point of contact for test progress, quality risks and release readiness with stakeholders
• Establish and monitor quality metrics and reporting; escalate issues and recommend corrective actions
• Preparation and communication of test reports during test execution phases (SIT, UAT, E2E)
• Drive continuous improvement within area of responsibility
• Promote best practices in testing, including shift-left testing, automation-first mindset and continuous
• improvement
• Actively use and promote the relevant AI4DevOps use cases
• WHAT DOES SUCCESS LOOK LIKE?
• Test Coverage: Critical paths covered, no blind spots - automated where it counts
• Defect Leakage: Defects caught before production - leakage rate < 5%
• Defect Backlog: Clean, actively managed - no defects aging beyond 90 days without reason
• Releases: Deployed on time, validated, rollback plans tested - success rate > 95%
• We don't need someone who writes test plans and hopes for the best. We need someone who takes ownership of quality end-to-end, and makes sure nothing ships that shouldn't.

• IT Degree / Diploma or relevant experience
• ISTQB Certifications (Advantageous)
• 10 to 15+ years’ experience in software testing and release practices with significant experience building test
• organisations and leading complex release programs
• Demonstrable track record delivering Test & Release Management for complex, multi-team software projects in
• Agile environments