ACCOUNT MANAGER

SUMMARY:
Account Manager Northern Suburbs Salary R16 000 to R20 000 ctc To market and sell all company products and services to new and cross sell and upsell to existing clients in order to achieve agreed sales and service targets. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

POSITION INFO:

Minimum requirements: 

• 3 year Degree or Diploma in Sales/Marketing/Retail Management

• Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services 
• Prepares and presents business proposals and quotations to existing and potential clients as required.        
• Engages with clients on a regular basis to maintain sound relationships.
• Acts as primary contact between clients and Company for purposes of:
  • negotiating prices within the parameters of the Authority Framework
  • providing customised solutions
  • problem/issue resolution
• Communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
• Stays abreast of and informs the Sales Manager of changing market and competitor trends.
• Maintains a current and updated database on all clients in own portfolio.
• Keeps informed of legislative requirements pertaining to document & records management.
• Ensures effective classification of client information to ensure fast and accurate retrieval.
• Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
• Compiles and reports on a quarterly basis.
• Develop Account Plans as agreed with Sales Manager for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
• Reports sales and service statistics to the Sales & Service Manager on a weekly basis.

Consultant:Gameedah - Dante Personnel
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