AI Engineer / AI Software Engineer

SUMMARY:
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POSITION INFO:
PBT Group is looking for pragmatic AI Engineers \/ AI Software Engineers to join a growing technology team focused on building practical, AI-enabled solutions that improve business operations. This is not a research or model-training role . We are looking for strong software developers who can use Large Language Models (LLMs) to build and deploy real-world applications, internal tools, workflow automation and intelligent integrations across the business. What You’ll Be Doing Build and deploy AI-powered applications, internal tools and operational solutions. Develop AI agents, assistants and LLM-enabled workflows using platforms such as OpenAI, Anthropic Claude or similar. Design and implement Retrieval-Augmented Generation (RAG) solutions using company and business data. Integrate AI solutions with SQL databases, REST APIs, Microsoft 365, CRM and contact-centre platforms . Implement tool\/function calling and AI-driven workflow automation. Develop dashboards and business-facing applications incorporating AI capabilities. Apply prompt engineering techniques and continuously evaluate and improve AI output quality. Consider data security, privacy and governance when connecting AI solutions to internal systems. Work closely with business and technical stakeholders to identify opportunities where AI can solve real operational problems. Build, test, deploy and support production-ready solutions. What We’re Looking For Strong software development background using Python and\/or TypeScript . 2+ years of hands-on experience working with LLM APIs such as OpenAI, Anthropic Claude or similar. Proven experience shipping working AI-enabled products or features . Practical experience with: AI Agents & Assistants Retrieval-Augmented Generation (RAG) Tool \/ Function Calling Prompt Engineering LLM evaluation and output optimisation API and system integrations Experience integrating applications with SQL databases, REST APIs and enterprise\/business platforms . Strong understanding of software development principles and building production-ready applications. Ability to work pragmatically and independently, with a focus on delivering solutions that create measurable business value. Advantageous Telecoms experience. Contact-centre \/ customer-service technology experience. Experience working with Microsoft 365, CRM or call-centre platforms. Experience building workflow automation and internal business tools. The Ideal Candidate We are looking for builders rather than researchers — engineers who have actually taken AI concepts from idea through to a working solution. If you are a strong software developer who understands how to leverage LLMs, agents, RAG and integrations to solve real business problems, this is an opportunity to work on a growing portfolio of practical AI use cases.