ATM Field Engineer

SUMMARY:
Datacentrix is looking for an ATM Field Engineer based in Nelspruit. The suitable candidate will be responsible for installing, servicing, maintaining, and repairing ATM machines and Self-Service Kiosks at various sites, while ensuring adherence to service level agreements (SLAs).
This role requires regular travel to client sites in and around the Nelspruit region. A valid driver’s license and willingness to travel are essential.

POSITION INFO:
Qualifications and Experience Required:

• Matric/Grade 12 (Compulsory)
• Prior technical experience in the ATM field
  is essential.
• Previous experience with Windows and
  Desktop computers
• A+ Certification
• Minimum 5 years’ experience in ATM
  repairs and installations
• Own reliable vehicle and valid driver's license

• Assembling ATM’s
• Commission ATM Tests and Preparations
• ATM repairs and Diagnostics/Quality Checks
• Logistics duties
• ATM preparation and repairs
• Refurbishing of used parts
• Commission and prepare ATMs for installation.
• Alignment testing on ATM dispensers.
• Customer training
• Quality checks of ATM’s
• Test and resolve technical issues.
• Self-Management
• Resolve issues directly with clients.
• Field Repairs
• Documentation and filing
• ATM Implementation final sign off documentation