Account Manager

SUMMARY:
Account Manager
Our client, based in Durban North, KwaZulu-Natal, is seeking a driven Account Manager (External Sales) to acquire new customers, identify business opportunities, and build strong relationships with existing clients. The successful candidate will play a critical role in achieving sales targets, driving business growth, and ensuring long-term client satisfaction.

POSITION INFO:
Minimum Requirements:

• Valid Grade 12 / Matric Senior Certificate.
• 2 to 5 years’ experience in a similar sales-driven role, preferably in ICT/Telecoms.
• Proven experience in customer acquisition, account management, and revenue generation.
• Strong knowledge of sales processes, negotiation techniques, and product knowledge.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated, goal-oriented, and capable of working independently or within a team.
• Revenue generation and sales strategy execution.
• Essential: Own vehicle and valid Drivers License

• Identify and approach potential clients to promote products/services.
• Develop and execute sales strategies to meet or exceed revenue targets.
• Present, promote, and sell products/services using persuasive communication and negotiation skills.
• Negotiate terms, pricing, and contracts to close deals.
• Address client objections and provide solutions to secure commitments.
• Ensure accurate documentation and timely processing of all sales agreements.

• Conduct market research to identify new business opportunities, industry trends, and customer needs.
• Analyse competitor activity and develop unique value propositions.
• Build and maintain strong client and partner relationships.

• Develop and implement strategies to penetrate untapped regions, sectors, or customer segments.
• Manage the entire sales cycle, from prospecting to closing and onboarding new clients.
• Provide exceptional after-sales service to ensure client satisfaction and loyalty.
• Attend industry events, trade shows, and networking opportunities to generate leads and raise brand awareness.

• Maintain accurate records of client interactions, sales activities, and forecasts using CRM tools.
• Prepare sales reports to track progress, analyse trends, and measure performance against targets.
• Provide feedback to management regarding customer needs, market dynamics, and sales strategies.
• Maintain call reports and up-to-date records of sales activities.