Account Manager

Recruiter:

Vox Telecommunications

Job Ref:

JHB000712/PM

Date posted:

Friday, January 30, 2026

Location:

Cape Town, South Africa

Salary:

Market Related

SUMMARY:
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers.

POSITION INFO:
Job Description

Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and
agreements to maximize profit
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and
executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs
and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Minimum Requirements

Grade 12
2years experience of operating as the lead point of contact
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

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