Account / New Business Manager - Complimentary Medicines / Supplements - Durban

SUMMARY:
A well-known complementary medicine within the natural health sector requires the above to grow and manage accounts within the single-ingredient supplement market, supplying products to health stores, independent pharmacies and practitioner markets.

POSITION INFO:
Minimum requirements for the role:

• Previous experience, having worked as a Sales / Account Manager within the complementary medicine and natural health sectors, is preferred for the role but is not essential.
• Previous experience in selling single-ingredient supplements to health shops, independent pharmacies, and practitioners is preferred for the role.
• The successful candidate must have strong sales experience and must be able to relate to the complementary medicines /supplements that the company is promoting.
• Must be able to build strong relationships with new and existing customers.

• Growing and managing accounts within the single ingredient supplements and complementary medicines market, supplying products to health stores, independent pharmacies and practitioner markets.
• Establishing and maintaining strong business relationships with new and existing customers.
• Establishing and achieving monthly and annual budgets, based on customer information and forecasts.
• Regularly reviewing market trends and surveys and aligning customer strategies accordingly.
• Identifying and developing new business opportunities as well as increasing margins and profits.
• Keeping abreast of sales information and the company’s product offerings.
• Providing technical support on products to customers in order to grow customer confidence and customer relationships.
• Achieving sales targets, KPIs, and revenue objectives consistently.
• Identifying customer needs and providing solutions while offering excellent service.
• Following up on orders, deliveries, and customer queries to ensure satisfaction and repeat business.
• Maintaining an in-depth working knowledge of complementary and natural health products, especially single-ingredient supplements.
• Ensuring compliance with industry regulations and internal company policies during all sales interactions.
• Submitting accurate reports on calls, orders, and territory performance.
• Participating in various sales meetings, training sessions, and sales reviews.