Antiques Senior Sales Customer Representative

SUMMARY:
Do you have a passion working in sales dealing with Antiques?

Our client, based in Woodstock, specialises in high-end antique and design pieces and is seeking an experienced Senior Sales Consultant to oversee and manage the store alongside a team of junior staff.

Your flair for design, strong sales ability, and genuine enthusiasm for the antiques industry will be highly advantageous in delivering an exceptional customer experience and driving store performance.

POSITION INFO:
REQUIREMENTS

• Grade 12
• Own reliable vehicle essential
• 2 – 4 years’ experience in a similar sales role
• Fluent in English and Afrikaans
• Proactive, self-motivated, and comfortable working independently
• Previous people-management or supervisory experience
• An outgoing confident personality with excellent verbal and written communication skills
• Strong sales experience with proven results in high-end retail or similar
• Leadership capability — able to guide, support, and manage a small team

• Client Relationship Management, Develop and nurture relationships with high-end clients, interior designers, architects, and specifiers
• Provide a world-class sales experience to every client, from first enquiry to final delivery
• Understand client needs and present solutions that match their vision and requirements
• Drive sales of luxury interior products by identifying new business opportunities, achieving monthly and quarterly sales targets, and expanding the brand’s reach within the luxury market
• Interaction with clients and developing a good rapport and opening conversations
• Closing of deals accurately and professionally
• Creating quotes and invoices according to clients’ needs
• Project management - overseeing various projects throughout the shop
• Ensure timely follow-up on all leads and ongoing support to clients
• Ordering supplies needed and liaising with contractors
• Ordering correct supplies needed for custom orders
• Build and maintain strong client relationships with private clients, decorators, and designers
• Lead and mentor junior team members, ensuring smooth daily operations and positive team culture
• Oversee showroom presentation and ensure all merchandise is showcased beautifully
• Assist with sales administration, quotes, invoicing, and client follow-ups
• Coordinate daily store operations, stock management, and workflow planning
• Act as a senior point of contact for customer queries and service recovery