Area Manager

 

Recruiter:

Kencorp

Job Ref:

1623498836

Date posted:

Saturday, May 21, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Responsibilities

  • Leading multiple Fast Food restaurants simultaneously
  • Coaching Restaurant Managers to ensure that store gains market share and achieves customer, people, and profit objectives
  • Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
  • Good Sales/Marketing and time management
  • High visibility leadership and coaching
  • Daily store audits with weekly and monthly feedback to Managers
  • Regular Restaurant visits
  • Period and quarterly store audit routine
  • Attend Operations meetings and communicate with Managers
  • Assist managers to draw up SMART plans
  • Following disciplinary procedures and chairing inquiries (presiding officer)
  • Assist with the opening of new restaurants
  • Build, align and develop the team according to company goals
  • Business annual planning (budget for the region)
  • Ensure that all stores are profitable
  • Manage the local store marketing done by the Managers
  • Handle suppliers where necessary
  • Handle escalated customer complaints
  • Head Office inspections to ensure the store is running operationally
  • Succession planning, people planning, and benching of staff for senior positions

Requirements:

  • Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
  • MUST have +5 years experience as an Area Manager with Fast Food
  • MUST have managed between 2 and 4 stores at the same time – experience with high volume stores is essential
  • Previous experience in KFC, Nando’s, Barcello’s, or similar is preferred
  • Micros/GAAP POS experience
  • Valid Driver's license
  • Own reliable transport
  • Must be able to travel regularly
  • SA Citizens Only
  • Salary is dependent on relevant operational experience, skillset, and experience with high volume stores

 

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