Automotive Financial Services Key Account Manager - Gauteng, Bryanston

SUMMARY:
Remuneration: Market Related dependent on skill-set, knowledge and experience
 
Purpose Of The Job:                   
 
Our client a Financial Services Company is looking for an experienced Key Accounts Manager to join the team. The Key Accounts Manager will be responsible for managing and nurturing key business relationships within the company, focusing primarily on strategic partners. Ensuring that all campaigns and initiatives are implemented efficiently, relationships are maintained at the highest standard, and new growth opportunities are identified and maximised.
This role represents the full range of company products and services, oversees the account planning process, and ensures client satisfaction through responsive service and proactive relationship management. The Key Accounts Manager will collaborate closely with partners and internal teams to deliver integrated solutions, address client concerns, and identify opportunities for business growth. The ideal candidate will be a young, energetic, and dynamic professional who thrives in a fast-paced environment and has a passion for client engagement, strategic implementation, and delivering measurable results.

POSITION INFO:
Key Responsibilities:

• Establishes productive, professional relationships with key personnel in assigned customer accounts
• Executes on partner strategies and initiatives
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
• Meets assigned targets for strategic objectives in assigned accounts
• Proactively assesses, clarifies, and validates customer needs on an on-going basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Identifies client requirements, determines schedule availability, promotes services, defines process and related materials, provides quotation & contracts, acquires customer paperwork, mediates process, resolves issues, communicates project status and obtains signs-offs
• Responsible for understanding the Client’s organisation and structure, knowing the Client’s product/services and staying aware of Client news and changes
• Communicates, monitors and assures proper billing procedures
• Understands the client’s strategy and roadmap
• Establishes and promotes goodwill with customer
• Reviews client issues, tasks, projects and new initiatives and contacts customer as a follow-up activity

• Exceptional communication skills
• Ability to work well in a team as well as individually
• Self-motivated
• Ability to accurately estimate work required on tasks, prioritise work and deliver to deadlines
• Positive outlook on life, work and other people
• Attentive to detail and passionate about data
• Excited about learning, pushing technical limits and finding new solutions
• Creative, logical thinking ability and problem-solving skills

• Matric / Grade 12
• Degree or qualification in Sales, Marketing or Business management preferred

• Strong Business Analysis experience.
• 1-3 years’ experience in Key Account Management, Client Relationship Management, or Campaign Implementation (preferably in financial services, marketing, or digital environments)
• Proven experience in managing multiple stakeholders and delivering results-driven campaigns