BRAND MANAGER

SUMMARY:
BRAND MANAGER

POSITION INFO:
Minimum requirements:

• Grade 12 (or equivalent) is essential; a relevant degree or tertiary qualification is also essential
• Four years in a similar role, with three to five years of strategic leadership experience. Experience in brand building is highly desirable
• Excellent understanding of the market, customer needs, and business processes. Must have a valid driver’s license and reliable vehicle, with the ability to travel regularly
• Customer Service Orientation: Exceptional skills in follow-up and feedback
• Sales Expertise: Proven track record in sales and ability to build relationships across all organizational levels
• Training and Communication: Strong ability to train and present, with solid financial acumen and report writing skills
• Presentation: Professional appearance and grooming
• Motivation: Ability to inspire and motivate colleagues with a proactive approach and excellent problem-solving skills
• Integrity: Honest, trustworthy, and possesses a strong work ethic with a positive attitude
• Lead Generation and Prospecting: Identify and pursue new business opportunities and generate leads
• Business Growth: Drive growth for both new and existing business accounts
• Referral Generation: Utilize referrals to expand the brand's reach and influence
• Training and Support: Schedule and conduct training sessions at customer sites, with ongoing follow-up and refresher training as needed
• Stock Management: Ensure customers are consistently stocked with our products
• Reporting: Provide weekly progress reports to management
• Customer Visits: Plan and execute visits to existing accounts within and outside of South Africa, dedicating 70% of your time to end users and 30% to dealers
• Issue Resolution: Identify, communicate, and resolve service issues or customer complaints
• Relationship Building: Foster strong relationships with customers and collaborate closely with the marketing team to promote and leverage our brands
• Support Key Account Managers: Assist in identifying and executing opportunities
• Procurement Communication: Regularly liaise with procurement on strategic initiatives
• Additional Duties: Undertake other responsibilities as assigned
• Lead generation and prospecting for the brands
• Responsible for the growth of new and current business for assigned brands within the portfolio
• Lead generation through referrals
• Schedule and execute training at customer sites and provide regular follow up and refresher training to customers as required
• Ensure all customers are adequately stocked at all times
• Provide management with weekly progress reports
• Plan and execute visits to all existing accounts within and outside of South Africa on a regular basis
• Identify, communicate and help resolve any service issues or customer complaints
• Develop close working relationship with customers
• Work closely with marketing to effectively market and leverage the brands
• Support Key Account Managers with identification and execution of opportunity area
• Regularly communicate with procurement on strategic initiatives
• Customer visits will entail 70% of time at end users and 30% of time at dealers
• Other duties as assigned