Branch Manager

Recruiter:

Staff Connection

Job Ref:

JHB004622/Aida

Date posted:

Thursday, March 12, 2026

Location:

Durban, South Africa

Salary:

R40k Basic Salary

SUMMARY:
Our client is looking for a proactive and experienced Branch Manager to join their Durban branch. This is an exciting opportunity for someone with strong leadership, organisational, and problem-solving skills to support branch operations and drive success.

POSITION INFO:

Key Responsibilities:

Overseeing all branch operations, ensuring efficient day-to-day functioning.
Leading, training, and motivating branch employees, including hiring and performance evaluations.
Support sales activities by ensuring high standards of customer service and satisfaction.
Oversee stock control processes, including receiving, storing, and dispatching stock accurately.
Ensuring customers receive high-quality service and resolving any issues or complaints that may arise
Monitor branch performance metrics.
Address operational issues, implement solutions, and ensure adherence to company policies.
Ensuring the branch follows all relevant regulations, company policies, and industry standards.

Knowledge and Abilities:

Knowledge of stock management, sales support, and administrative processes.
Understand customer service principles and practices.
Lead and motivate a team to achieve operational and sales targets.
Effectively manage time, prioritise tasks, and meet deadlines in a fast-paced environment.
Identify and solve problems promptly and effectively.
Communicate clearly and professionally, both verbally and in writing.
Adapt to changing priorities and remain flexible in a dynamic work environment.
Build and maintain positive relationships with staff, customers, and suppliers.
Proficiency in MS Office (Excel, Word, Outlook).

Qualifications and Experience:

A relevant qualification in business management, operations, or a related field (preferred).
Minimum 3 years of experience in a supervisory or managerial role in the electrical engineering industry or similar industry.
A valid driver’s license and willingness to travel if required.

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