Branch Manager

SUMMARY:
An exciting opportunity is available for a Branch Manager to lead and inspire a dynamic team. The role offers a medical aid contribution and is ideal for someone with a strong personality, confident leadership skills, and the ability to drive performance, operational excellence, and team engagement. This is your chance to take ownership of branch operations, make impactful decisions, and shape the success of a thriving business.

POSITION INFO:
An exciting opportunity is available in the electrical engineering industry for a professional with strong leadership, organizational, and problem-solving skills. The role involves supporting branch operations, driving operational excellence, and contributing to the overall success of the business.

Responsibilities:

• Oversee all branch operations, ensuring efficient day-to-day functioning.
• Lead, train, and motivate branch employees, including hiring and conducting performance evaluations.
• Support sales activities by maintaining high standards of customer service and satisfaction.
• Manage stock control processes, including receiving, storing, and dispatching stock accurately.
• Ensure customers receive high-quality service and resolve any issues or complaints promptly.
• Monitor branch performance metrics to track progress and identify areas for improvement.
• Address operational challenges, implement effective solutions, and ensure adherence to policies and procedures.
• Ensure all branch activities comply with relevant regulations, policies, and industry standards.

• Matric certificate.
• Tertiary qualification in Business Management, Operations, or a related field.
• Proficient in MS Office.
• Valid driver’s license and access to a reliable vehicle.
• Willingness to travel occasionally.
• Minimum of 3 years’ experience in a supervisory or managerial role.
• Experience in the electrical engineering industry or a similar sector preferred.
• Knowledge of stock management, sales support, and administrative processes.
• Understanding of customer service principles and practices.
• Clear and professional verbal and written communication skills.