District Branch Manager (KZN)

SUMMARY:
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POSITION INFO:
JOB TITLE: District Branch Manager LOCATION: KZN  EMPLOYMENT TYPE: Permanent WORKING HOURS: Monday to Friday: 08h00 – 17h00 Saturday: 09h00 – 12h00 (6-day work week) Role Overview A well-established organisation within the funeral insurance sector is seeking a driven and self-motivated District Branch Manager to lead and manage a sales network within the KZN district. This is a senior operational and people-management role, suited to an individual with strong leadership capability, industry experience, and a results-driven mindset. Key Responsibilities Appoint, lead, and manage a team of Sales Managers in line with business requirements Plan and execute marketing strategies aligned to organisational sales objectives Drive performance against agreed recruitment, sales, and retention targets Manage underperformance and implement corrective action plans where required Ensure full compliance with relevant legislation, including FAIS, insurance regulations, and data privacy laws Engage regularly with senior sales leadership to review and report on district performance Support Sales Managers with the establishment and management of private sales facilities Oversee daily business operations and ensure all administrative requirements are met Ensure all sales staff are adequately trained, competent, and authorised to advise clients Manage debt control and negative commission movements Compile and submit weekly operational and performance reports Minimum Requirements Grade 12 or equivalent qualification (essential) Minimum of 4 years’ proven experience within the Funeral Insurance industry Strong administrative and customer service background Excellent written and verbal communication skills in English Computer literacy with proficiency in MS Office (Excel, Word, Outlook) Minimum typing speed of 25 words per minute RE5 qualification (advantageous) Additional languages will be advantageous Experience within the broader Financial Services sector will be beneficial Skills & Attributes Professional, approachable, and service-oriented communication style Strong time management and attention to detail Self-motivated with the ability to work independently and within a team Resilient and able to perform under pressure and tight deadlines Proactive, organised, and solution-driven Additional Information A 6-month probation period will apply

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