District Branch Manager (DBN)

SUMMARY:
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POSITION INFO:

ENVIRONMENT:

PLAN and execute marketing strategies while appointing and managing a high-performance Sales team as the next District Branch Manager wanted for the Durban division of a dynamic Micro Insurer. The ideal candidate must have Grade 12 or similar, at least 4 years proven work experience in Funeral Insurance with excellent communication skills in English and a minimum typing speed of 25 words per minute. Any RE5 Certification and experience within Financial Services will prove beneficial.

DUTIES:

• Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
• Plan and execute marketing strategies and tactics based on the requirements of the business.
• Achieve the minimum performance criteria agreed upon in terms of recruitment of Sales Managers, Agents, policy sales and retention ratios.
• Manage poor performance and implement processes to achieve targets set per district.
• Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
• Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.
• Assist Sales Managers to open private facilities and manage the relationship with the designated person at the private facility.
• Manage daily business operations to ensure that all administration issues are met daily.
• Ensure that all salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
• Debt Control and Management of negative movements on commission statements.
• Compile weekly reports.

REQUIREMENTS:

• Grade 12 or similar qualification is essential.
• Excellent written and verbal communication skills in English is essential.
• Minimum of 4 years’ proven work experience Funeral Insurance.
• Admin office work and Customer Service experience.
• Computer proficiency to work effectively with certain assessment tools or software.
• Experience with MS Office, especially Excel, Word and Outlook are required.
• Must have a minimum typing speed of 25 words per minute.

Advantageous –

• Additional Language(s) proficiency.
• Additional experience in the Financial Services Industry.
• RE5.

ATTRIBUTES:

• Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.
• Good time management and attention to detail.
• Be self-motivated, work independently and as part of a team.
• Adhere to deadlines and be able to work under pressure.
• Ability to use own initiative and be proactive.
• Well-developed organisational skills.