Branch Manager

SUMMARY:
Are you a hands-on leader with a passion for operations, people management and driving business growth?
Our client is looking for an experienced Branch Manager to oversee courier operations, lead a team and ensure excellent service delivery while driving branch profitability.

POSITION INFO:
Key Responsibilities Manage daily branch operations, including collections, deliveries and distribution. Lead, motivate and manage the branch team. Drive new business development and grow existing customer relationships. Monitor branch performance, budgets and profitability. Ensure operational efficiency and compliance with company procedures. Resolve customer queries and maintain exceptional service standards. Manage costs and ensure targets and service-level agreements are met. Experience & Qualifications Minimum 3-5 years' experience in a management role within the courier, express or logistics industry. Proven experience managing branch operations and staff. A relevant qualification in Logistics, Business Management or a related field would be advantageous. Strong knowledge of courier operations, collections, deliveries and distribution processes. Experience managing budgets, operational costs and performance targets. A valid driver's licence. Excellent leadership, communication and problem-solving skills. A strong commercial mindset with the ability to identify opportunities for business growth. What We're Looking For A proactive, results-driven individual who can take ownership of branch performance, build a motivated team and deliver outstanding customer service in a fast-paced environment. In sending your CV, you confirm that you have read and understood our POPI Policy found on our website Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise in the future, we will contact you and request your permission to submit your information.