Branch Operations Manager â Facilities Management

Recruiter:

Time Personnel

Job Ref:

CPT004645/Jol

Date posted:

Thursday, July 24, 2025

Location:

Capetown, South Africa

SUMMARY:
Can you motivate operational teams, maintain client satisfaction and expand the company’s clientele?

Our client is a facilities management company specialising in the provision of professional cleaning and security services to a diverse client base across commercial and industrial sectors.
They have a national reach, and require a General/Branch Operations Manager to expand their footprint in the Western Cape and oversee daily operations. The role demands strong leadership, operational efficiency and the passion for delivering exceptional service.

The successful candidate will be responsible for ensuring the effective deployment, supervision and performance of cleaning and security teams across client sites.

POSITION INFO:
Requirements:

Valid driver’s license and willingness to travel between client sites
Minimum 8 years’ experience in a similar operations or branch management role
Proven leadership and team management skills
Excellent organisational and problem-solving abilities
Strong interpersonal and communication skills
Relevant qualifications in Operations, Business Management or Facilities Management will be an added advantage

Key Responsibilities:

Manage day-to-day operations of cleaning and security teams
Ensure all staff are adequately trained, equipped and motivated to deliver high-quality service
Oversee scheduling, attendance and performance management of site personnel
Maintain strong relationships with clients through regular site visits and performance reviews
Monitor compliance with health & safety, company policies and regulatory standards
Drive operational efficiency and cost-effectiveness within the branch
Prepare and present operational reports and KPIs to senior management
Coordinate recruitment, onboarding and disciplinary processes in conjunction with HR

Salary: R negotiable dependent on experience. Performance-based incentives and benefits.

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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