Business Analyst

SUMMARY:
On the hunt for a Business Analyst in Cape Town!

POSITION INFO:
This is a role for someone who doesn’t just gather requirements - but actively shapes them. If you think like a product owner, speak like a stakeholder, and document like an analyst, this role places you at the core of product and tech decision-making within a high-impact, fast-moving environment.

Based in Cape Town (with flexible/remote options), this opportunity offers end-to-end involvement across ideation, delivery, and continuous improvement on a high-traffic, product-led platform.

Reach out to:

Duties:

• Act as the primary liaison between product, business, and technical teams.
• Facilitate requirements-gathering sessions, stakeholder interviews, and user story workshops.
• Translate business requirements into detailed functional specifications, user stories, and wireframes.
• Drive the definition, design, and delivery of product features and enhancements.
• Collaborate with Product Owners and Developers to ensure accurate implementation of business needs.
• Conduct gap analyses, impact assessments, and feasibility studies.
• Ensure traceability of requirements throughout the software development lifecycle.
• Support QA with test planning, test case definition, and acceptance criteria.
• Continuously refine processes, tools, and documentation to enhance delivery quality.
• Monitor post-deployment metrics and work with teams to iterate or improve product features.

• Matric (Grade 12)
• Bachelor’s degree in Computer Science, Information Technology, Data Science, Business Analytics, or a related field.
• CBAP, PMI-PBA, or similar BA certifications are advantageous.

• Minimum of 5 years’ experience as a Business Analyst in tech, product, or software-driven environments.
• Experience working in agile delivery teams (SCRUM, Kanban).
• Proven track record of owning and delivering on product or feature lifecycles from discovery to deployment.
• Demonstrated experience collaborating with cross-functional teams including developers, designers, testers, and product managers.

• Strong analytical, conceptual, and problem-solving abilities.
• Excellent communication and stakeholder management skills - both technical and non-technical.
• Skilled at writing clear and concise documentation: user stories, use cases, wireframes, workflows, etc.
• Proficient in tools like JIRA, Confluence, Balsamiq, Figma, Lucidchart, or equivalent.
• Ability to influence product strategy through data-driven insights and structured analysis.
• Detail-oriented with the ability to manage multiple priorities and shifting deadlines.
• Comfortable with ambiguity and confident in navigating evolving requirements.