Business Analyst

SUMMARY:
Our client, a leading electrical wholesaler, requires a Business Analyst for their Durban branch. This role drives data-led decision-making by managing business intelligence, analytics, and reporting solutions. It also supports continuous improvement through process optimization and strategic change initiatives.

POSITION INFO:
Duties and responsibilities:

Business Analytics:

• Responsible for developing and managing a data warehouse for the business, including all ETL processes required to ensure consistency and accuracy of reporting.
• Defining and delivering metrics, reporting platforms and analytical models vital for tracking and managing the business.
• Working closely with cross functional teams in order to develop and deploy specific dashboards and other reporting insights in a meaningful and well-articulated manner
• Delivering key insights on trends, potential growth opportunities, optimisation and improvements to key stakeholders across the business.
• Responsible for owning and managing a business intelligence strategy for the business
• Managing and supporting the businesses master data process, to ensure suitable levels of data accuracy and quality.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing strategies and tactical initiatives centred around optimization and continuous improvement.
• Working closely with the business and 3rd party application providers to ensure that requirements are adequately rationalized, documented, implemented and supported
• Managing small, medium and large sized projects, ensuring that a high level of project governance is maintained during the project lifecycle.
• Driving change management across the business in order to support various business analytics and analysis projects, initiatives and ongoing activities.
• Documenting business cases to support continuous improvement initiatives, backed by a sound return on investment.

• Degree/Diploma in Computer Science, Data Science or Information Technology
• Minimum of 2 years of experience in data analysis, business analytics or business analysis
• Excellent working knowledge of computer systems, databases and business process mapping.
• Firm understanding of data warehousing, data modelling and ETL processes.
• Sound understanding of project management methodology and related concepts –project management qualifications are not essential but would be advantageous.

• Strong interpersonal and communication skills.
• Ability to work in a fast paced, dynamic environment.
• Ability to work well under pressure.
• Attention to detail.
• Ability to translate complex technological concepts into simple business terms.
• Ability to manage nationally distributed teams.