Business Analyst

SUMMARY:
Our client, a leading property development company in East London, is seeking a skilled and proactive Business Analyst (BA) to bridge the gap between business needs and technology solutions. This role ensures that processes and requirements align with organizational objectives, supporting both business process improvement and PMO-aligned documentation.

The ideal candidate will have experience in analysing business processes, identifying areas for improvement, gathering and documenting requirements, and supporting the successful implementation of process changes.

POSITION INFO:

Key Responsibilities

• Conduct thorough analysis of current business processes and identify opportunities for improvement.
• Analyse data trends, identify risks, and provide insights to support decision-making.
• Collaborate with stakeholders to gather, validate, and document business requirements.
• Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN.
• Perform gap analysis between current processes and desired outcomes and recommend actionable solutions.
• Facilitate workshops and meetings to elicit requirements and ensure stakeholder alignment.
• Work closely with cross-functional teams to support the successful implementation of approved process changes.
• Assist with user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle.
• Conduct regular reviews of processes to identify potential issues and recommend improvements.
• Document policies and standard operating procedures (SOPs) using PMO-approved templates, ensuring alignment with business requirements.
• Identify policy-related gaps during process development and recommend changes for inclusion in draft policy documents.
• Support change management activities by providing input for training materials and user documentation.
• Stay up to date with industry trends and best practices to continuously improve business processes.

Minimum Requirements

• Bachelor’s degree in Business Administration, Management, or related field.
• Proven experience as a Business Analyst or similar role (minimum 3–5 years for mid-level).
• Familiarity with BPMN and process modelling tools (Visio, Smartsheet, SIPOC).
• Experience with requirements management tools and methodologies.
• Knowledge of project management principles (PMI-PBA advantageous).

Key Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to facilitate workshops and engage stakeholders effectively.
• Attention to detail with the ability to manage multiple priorities.
• Ability to work independently and collaboratively within a team.
• Experienced in process modelling, documentation, and change impact analysis.
• PMO support capabilities for documentation and process alignment.

Why Join Us?

• Work for a progressive property development company in Centurion.
• Engage in meaningful business process improvement projects.
• Opportunity to develop expertise in process analysis, PMO, and change management.